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TechMojo Solutions
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TechMojo Solutions Incident Manager Interview Questions and Answers
TechMojo Solutions Incident Manager Interview Experiences
1 interview found
vikram raman
Selected
I applied via Approached by Company and was interviewed before Jun 2023. There were 2 interview rounds.
(1 Question)
- Q1. Incident and problem management questions
(1 Question)
- Q1. Flow of IM process
- Ans.
The flow of Incident Management process involves identification, logging, categorization, prioritization, investigation, resolution, and closure of incidents.
Identification of incident
Logging the incident in a ticketing system
Categorizing the incident based on impact and urgency
Prioritizing incidents based on severity
Investigating the root cause of the incident
Resolving the incident and restoring normal service
Closing
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TechMojo Solutions Incident Manager Interview Process
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