What is bpo? What do you know about voice processing?

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BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
Voice processing is a type of BPO that involves handling customer inquiries and support through phone calls.
Voice processing services may include inbound and outbound call center services, telemarketing, and technical support.
Voice processing BPO providers use advanced technology such as IVR (Interactive Voice Response) systems and speech recognition software to improve efficiency and customer experience.

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