What is bpo

Question

What is bpo

Accepted Answer

BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

BPO is a cost-effective way for companies to outsource tasks such as customer service, data entry, and accounting.
It allows companies to focus on their core competencies while the BPO provider handles the non-core functions.
Examples of BPO providers include Accenture, IBM, and Infosys.
BPO can be done onshore, nearshore, or offshore depending on the location of the provider.
BPO has become a popular industry in countries like India and the Philippines due to their skilled workforce and lower labor costs.

Accepted Answer

voice process or web-chat process and why? How will you handle the customer on a call

Accepted Answer

Bpo is business process outsourcing its a method of subcontracting various business-related operations to third-party vendors & many small businesse to large companies opt to outsourcws processes, as new and innovative services are increasingly available in today's ever-changing

What is bpo

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