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TD Bank Csr and Services Associate Interview Questions and Answers
TD Bank Csr and Services Associate Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. What is your reaction when customer is dissatisfied with your service what was the reason and how do you handle the situation
- Ans.
I remain calm, listen to the customer's concerns, apologize, offer a solution, and follow up to ensure satisfaction.
Remain calm and listen to the customer's concerns without interrupting
Apologize for the inconvenience caused and take responsibility
Offer a solution or alternative to address the issue
Follow up with the customer to ensure their satisfaction and resolve any remaining concerns
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Interview questions from similar companies
Selected
I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Wat do u know about sales and credit cards
- Ans. Credit wat comes in and debit wat goes out
- Q2. Whom do u like most tha parents or job
- Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
Interview Preparation Tips
I appeared for an interview before Sep 2019.
Interview Questionnaire
8 Questions
- Q1. 1 tell me about your self?
- Q2. Why you want work at this company?
- Q3. Why should I hire you?
- Q4. If you are experience person----why are you looking for a job company change?
- Q5. What are your salary requirements?
- Q6. What is your ambition?
- Q7. How could be you contribute to our company if you're selected?
- Q8. Finally do you have any questions to ask me
Interview Preparation Tips
* Clarify your are selling points ex:-(good
communication skills)
* And reason you the job
* Prepare for common interview questions
* Practice---practice---practice and be confident
At the time of interview time.
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. What do you know about banking/credit cards
- Ans.
Banking involves managing financial transactions, while credit cards allow users to borrow money for purchases.
Banking involves depositing and withdrawing money, managing accounts, and providing loans.
Credit cards allow users to borrow money for purchases and pay it back with interest.
Credit cards often come with rewards programs or cash back incentives.
Credit card debt can accumulate quickly and lead to financial diff
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About urself n company
- Q2. About company and family
I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. About yourself, achievement, Monthly activities
(1 Question)
- Q1. Expectation and notice period
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Short cut key's and Excel Working
(1 Question)
- Q1. Introduce yourself
(1 Question)
- Q1. Why do you want to join axis bank?
I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
- Financial topic
Selected
- Q1. Self induction and skills
- Q2. Hobbies and activities
TD Bank Interview FAQs
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TD Bank Csr and Services Associate Interview Process
based on 1 interview
Interview experience
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