what is ui policy

Question

what is ui policy

Accepted Answer

UI policy is a feature in ServiceNow that allows administrators to control the behavior of form fields and sections based on certain conditions.

UI policy is used to dynamically change the visibility, mandatory, and read-only properties of form fields and sections.
It helps in improving the user experience by showing or hiding fields based on user input or other conditions.
UI policies are defined using conditions, actions, and scripts.
Conditions define when the policy should be applied, such as when a specific field has a certain value.
Actions define what changes should be made to the form, such as hiding a field or making it mandatory.
Scripts can be used to perform more complex logic and calculations.
Example: A UI policy can be created to hide the 'Department' field if the 'Location' field is set to 'Remote'.

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