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NAVEX Global Interview Questions and Answers

Updated 29 Feb 2024

Q1. Why customer to brought Tata sky DTH

Ans.

Customers choose Tata Sky DTH for its wide range of channels and superior picture quality.

  • Tata Sky offers a variety of channels to choose from, including regional and international options.

  • The picture and sound quality is superior to other DTH providers.

  • Tata Sky also offers features like pause, rewind, and record live TV.

  • Customers can customize their channel packages to fit their specific needs.

  • Tata Sky has a reputation for excellent customer service.

  • Promotional offers and di...read more

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Q2. What are Types of ip address

Ans.

There are two types of IP addresses: IPv4 and IPv6.

  • IPv4 addresses are 32-bit numbers written in dotted decimal notation (e.g. 192.168.0.1)

  • IPv6 addresses are 128-bit numbers written in hexadecimal notation (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

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Q3. What is Pon port capacity

Ans.

PON port capacity refers to the maximum amount of data that can be transmitted through a PON port.

  • PON stands for Passive Optical Network.

  • PON port capacity varies depending on the type of PON technology used.

  • GPON (Gigabit PON) has a downstream capacity of 2.5 Gbps and an upstream capacity of 1.25 Gbps.

  • EPON (Ethernet PON) has a downstream capacity of 1 Gbps and an upstream capacity of 1 Gbps.

  • XG-PON (10 Gigabit PON) has a downstream capacity of 10 Gbps and an upstream capacity o...read more

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Q4. What is distribution

Ans.

Distribution refers to the process of delivering products or services from the manufacturer or supplier to the end consumer.

  • Distribution involves the movement of goods or services from one location to another.

  • It includes activities such as transportation, warehousing, inventory management, and order fulfillment.

  • Distribution channels can be direct (manufacturer to consumer) or indirect (manufacturer to retailer to consumer).

  • Distribution strategies can vary based on factors lik...read more

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Q5. Share journey & learnings

Ans.

My journey started as a marketing intern and I have learned a lot about branding, social media, and event planning.

  • Started as a marketing intern

  • Learned about branding, social media, and event planning

  • Managed social media accounts for a startup

  • Organized successful product launch events

  • Developed and executed marketing campaigns

  • Analyzed data to measure campaign success

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Q6. How you manage upselling

Ans.

I manage upselling by training and motivating my team, identifying customer needs, and offering relevant products/services.

  • Train team on upselling techniques

  • Motivate team to upsell by offering incentives or rewards

  • Identify customer needs through active listening and asking probing questions

  • Offer relevant products/services based on customer needs

  • Provide ongoing support and guidance to ensure successful upselling

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Interview Process at NAVEX Global

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