10+ Idom Interview Questions and Answers

As a Guest Relation Executive, I would manage the walk-in patient's data, handle medical payment posting, coordinate with the patient and their relatives, solve their problems, manage their admission and discharge, and collect their feedback.

• Collect patient's personal and medical information

• Verify insurance and payment details

• Ensure timely payment posting and billing

• Coordinate with patient and their relatives for any concerns or queries

• Manage patient's admission and discharge...read more

I have experience in billing and OPD coordination.

• Managed billing and insurance claims for patients

• Coordinated with doctors and nurses to ensure smooth patient flow

• Maintained accurate records of patient visits and treatments

• Trained new staff on billing and OPD procedures

The vitals collected during initial assessment include blood pressure, heart rate, respiratory rate, temperature, and oxygen saturation.

• Blood pressure - systolic and diastolic

• Heart rate - beats per minute

• Respiratory rate - breaths per minute

• Temperature - oral, axillary, or tympanic

• Oxygen saturation - measured by pulse oximetry

• Other vitals may include pain level, weight, and height

Hand rub should be performed for at least 20-30 seconds following the correct steps.

• Apply enough hand rub to cover all surfaces of your hands

• Rub hands palm to palm

• Rub right palm over the back of left hand with interlaced fingers and vice versa

• Rub palm to palm with fingers interlaced

• Rub backs of fingers to opposing palms with fingers interlocked

• Rub rotational rubbing of left thumb clasped in right palm and vice versa

• Rub rotational rubbing, backwards and forwards with clasped f...read more

CPR is used to restore blood circulation and provide oxygen to the brain during cardiac arrest.

• CPR is used to maintain blood flow to vital organs when the heart stops beating.

• It helps to prevent brain damage by providing oxygenated blood to the brain.

• CPR can be used to buy time until advanced medical help arrives.

• It is used in emergency situations such as drowning, heart attack, or electric shock.

• CPR can increase the chances of survival until a defibrillator is available.

Communicating with parents of patients is crucial for providing updates and addressing concerns.

• Establishing open and honest communication

• Providing regular updates on the patient's condition

• Listening to the parents' concerns and addressing them empathetically

• Explaining medical procedures and treatment plans in a clear and understandable manner

• Encouraging parents to ask questions and seek clarification

• Involving parents in decision-making regarding their child's care

PPE stands for Personal Protective Equipment.

• PPE is a set of protective garments, equipment, and accessories used by healthcare professionals to protect themselves and patients from potential hazards.

• It includes items such as gloves, masks, gowns, goggles, face shields, and respirators.

• PPE kits are essential in preventing the spread of infections and maintaining a safe healthcare environment.

• For example, during the COVID-19 pandemic, healthcare workers wear PPE kits to protec...read more

IPR of a patient can be managed by ensuring confidentiality, proper documentation, and limited access to sensitive information.

• Maintain confidentiality of patient information at all times

• Document all interactions and treatments accurately

• Limit access to patient records to authorized personnel only

Hygiene management involves maintaining cleanliness and preventing the spread of infections.

• Regular handwashing with soap and water

• Proper disposal of waste

• Cleaning and disinfecting surfaces regularly

• Using personal protective equipment when necessary

• Educating patients and staff on hygiene practices