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I was interviewed in Aug 2024.
I handle escalations by staying calm, listening actively, empathizing with the customer, finding a solution, and escalating to a higher authority if needed.
Stay calm and composed during the escalation
Listen actively to understand the customer's concerns
Empathize with the customer to show understanding and build rapport
Find a solution that meets the customer's needs and expectations
Escalate to a higher authority if nece
Capital market is a financial market where long-term debt or equity-backed securities are bought and sold.
Capital market is where companies and governments raise long-term funds through debt or equity securities.
It includes stock markets and bond markets.
Investors can buy and sell stocks, bonds, and other financial instruments in the capital market.
Examples of capital markets include the New York Stock Exchange (NYSE) ...
Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
Derivatives can be used for hedging, speculation, or arbitrage.
Common types of derivatives include options, futures, forwards, and swaps.
Derivatives allow investors to take on leverage and potentially increase returns.
Example: A call option on a stock gives the holder the right to buy the stock at a specified price
Experienced in financial analysis, project management, and client relations.
Over 5 years of experience in financial analysis and reporting
Managed multiple projects simultaneously, ensuring timely completion and within budget
Built strong client relationships through effective communication and problem-solving
Proficient in Microsoft Excel, PowerPoint, and financial modeling
Get interview-ready with Top State Street Corporation Interview Questions
Capital market is a financial market where long-term debt or equity-backed securities are bought and sold.
Capital market facilitates the buying and selling of long-term financial instruments such as stocks and bonds.
It helps companies raise capital by issuing stocks or bonds to investors.
Investors can buy and sell securities on stock exchanges like NYSE or NASDAQ.
Capital market plays a crucial role in the economy by ch...
Financial reporting involves the disclosure of financial information to stakeholders. Mutual funds pool money from investors to invest in securities.
Financial reporting is the process of presenting financial information to stakeholders, such as investors, creditors, and regulators.
It includes financial statements like balance sheets, income statements, and cash flow statements.
Mutual funds are investment vehicles that ...
I have 3 years of experience in my previous company working as a software engineer.
Worked on various projects involving web development and database management
Collaborated with cross-functional teams to deliver high-quality software solutions
Received positive feedback from supervisors for my problem-solving skills and attention to detail
Grammar English current affairs and communication skills
I applied via Walk-in
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