How to handle customer? How to given service to customer and agents ?

Question

Accepted Answer

To handle customers and provide service to them and agents, it is important to prioritize their needs, communicate effectively, and maintain a positive attitude.

Listen actively to understand customer and agent needs
Respond promptly and courteously to inquiries and concerns
Provide accurate and helpful information
Offer personalized solutions and recommendations
Maintain a positive and professional attitude
Follow up to ensure customer satisfaction
Train and support agents to deliver excellent service
Implement feedback and continuously improve service quality

Accepted Answer

Given to better service to customer.
And all claim. Policy,Card submiting to customer.

How to handle customer? How to given service to customer and agents ?

Popular interview questions of Branch Officer