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I was interviewed in May 2023.
I would address the escalation by actively listening, empathizing, and finding a solution that satisfies all parties involved.
Listen to the customer's concerns and empathize with their frustration
Acknowledge the issue and assure the customer that you will work towards a resolution
Collaborate with relevant teams or individuals to find a solution in a timely manner
Provide regular updates to the customer on the progress o...
Technical assignment was done and shared in a day and it was done correctly
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Aptitude, Man Hours, time management, ELK
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
I address conflicts by promoting open communication, active listening, and facilitating constructive discussions.
Encourage open communication among team members to address conflicts early on
Practice active listening to understand all perspectives and emotions involved
Facilitate constructive discussions to find mutually beneficial solutions
Establish clear team norms and guidelines for resolving conflicts peacefully
Seek ...
I applied via Campus Placement and was interviewed before Dec 2022. There were 3 interview rounds.
MCQ question includes logical question and basic coding questions
posted on 29 Sep 2021
Interview experience
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Bharti Airtel
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Jio
Bharat Sanchar Nigam