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SpotDraft Customer Success Manager Interview Questions and Answers

Updated 9 May 2024

SpotDraft Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Explain a difficult client situation and how did you turn that around

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Applied through university. 1st round was online quant and verbal test

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Test your understanding about the role
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. With manager about your role in previous organisation
Round 2 - One-on-one 

(1 Question)

  • Q1. With HOD on previous roles and what to expect etc.
Round 3 - HR 

(1 Question)

  • Q1. Final HR round with HRBP on comapny values and normal intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Assignment 

How to maintain control spillage

Round 2 - One-on-one 

(1 Question)

  • Q1. Details explantion of f&v stages
  • Ans. 

    F&V stages refer to the different stages of fruits and vegetables from harvesting to consumption.

    • The first stage is harvesting, where the produce is picked from the plant.

    • The second stage is grading, where the produce is sorted based on quality and size.

    • The third stage is packaging, where the produce is packed for transportation and storage.

    • The fourth stage is transportation, where the produce is transported to the mar...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you thing your a customer then you will maintain qty
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Behavioral 

(2 Questions)

  • Q1. I want g grow up my career in zepto cafe
  • Q2. This job is very convenient for me I will be available at anytime
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

Math matrics all over

Round 2 - Coding Test 

Resoning number analogy

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Introduction & current job role
  • Q2. Working experience
  • Q3. What is cfm
  • Q4. What is odu
  • Q5. What is sdr
  • Q6. What is plumbing item

Interview Preparation Tips

Topics to prepare for Zepto Project Manager interview:
  • New Product Introduction
Interview preparation tips for other job seekers - A satisfying environment for working together
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic previous experience discussion
  • Q2. Asking about Zepto
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Experienced retail professional with a proven track record of driving sales and leading teams to success.

    • Over 5 years of experience in retail management

    • Strong leadership skills with a focus on team development

    • Proven track record of exceeding sales targets

    • Passionate about delivering exceptional customer service

    • Proficient in inventory management and merchandising

  • Answered by AI
  • Q2. What are the details of your experience?
  • Ans. 

    I have over 5 years of experience in retail management, including overseeing store operations, managing staff, and driving sales.

    • Managed store operations to ensure efficiency and customer satisfaction

    • Led a team of 20+ employees, providing training and guidance for optimal performance

    • Implemented sales strategies that resulted in a 10% increase in revenue

    • Maintained inventory levels and merchandising standards to meet com

  • Answered by AI
  • Q3. What are the challenges associated with this position?
  • Ans. 

    Challenges include managing a diverse team, meeting sales targets, handling customer complaints, and ensuring store operations run smoothly.

    • Managing a diverse team with varying personalities and work styles

    • Meeting sales targets in a competitive retail environment

    • Handling customer complaints and resolving conflicts effectively

    • Ensuring store operations run smoothly, including inventory management and scheduling

    • Adapting t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My experience at Zepto has been positive, characterized by well-trained and supportive managers. While there are no additional perks, the learning opportunities and technology used in the workplace are quite rigorous.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case studies about e commerce and solution

Round 3 - HR 

(2 Questions)

  • Q1. About resume and experience
  • Q2. Salary and expectaions

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to know about inventory e commerce experience

SpotDraft Interview FAQs

How many rounds are there in SpotDraft Customer Success Manager interview?
SpotDraft interview process usually has 1 rounds. The most common rounds in the SpotDraft interview process are One-on-one Round.

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SpotDraft Customer Success Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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SpotDraft Customer Success Manager Reviews and Ratings

based on 2 reviews

2.8/5

Rating in categories

2.1

Skill development

2.1

Work-life balance

2.8

Salary

2.8

Job security

2.1

Company culture

2.1

Promotions

2.1

Work satisfaction

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