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Splunk Escalation Manager Interview Questions and Answers

Updated 13 Jun 2024

Splunk Escalation Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us about an escalation that you handled and how you were able to drive it to resolution?
  • Ans. 

    Handled a customer escalation by actively listening, empathizing, and collaborating with cross-functional teams to find a solution.

    • Actively listened to the customer's concerns and empathized with their frustrations.

    • Collaborated with cross-functional teams to gather necessary information and resources.

    • Communicated effectively with all parties involved to ensure transparency and alignment on next steps.

    • Regularly followed...

  • Answered by AI
  • Q2. Tell us about a time you dealt with a difficult situation and how you manouvered through?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and understand the caveats of the role thoroughly

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is accrual and it's entry
  • Ans. 

    Accrual is an accounting method where revenue or expenses are recognized when earned or incurred, regardless of when payment is received or made.

    • Accrual accounting is the opposite of cash accounting

    • Accruals are recorded as adjusting entries in the general ledger

    • Examples of accruals include interest expense, salaries payable, and accounts receivable

    • The entry for an accrual involves debiting an expense account and credit

  • Answered by AI
  • Q2. What is contingency liability
  • Ans. 

    Contingency liability is a potential liability that may occur in the future based on certain events or circumstances.

    • It is a liability that is not certain but may occur in the future

    • It is based on certain events or circumstances

    • Examples include lawsuits, warranties, and environmental cleanup costs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on the accounting entries and it's flow. Eg: Accrual, Prepayment, Contingency Liability and Etc.

I applied via LinkedIn and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Cognitive ability test

Interview Preparation Tips

Interview preparation tips for other job seekers - No so tough but do practice before giving the test
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What did you do in your previous org?
  • Q2. How did you help with hiring?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do research on payroll fundamentals
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you want to join ADP
  • Q2. How you manage conflicts at work
  • Q3. Situation based questions
  • Q4. Where do you see after 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be prepared before go for the interview. Communication is important

I applied via LinkedIn and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Cognitive ability test
  • Q2. Not so touch but practice

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so tougn but practice
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself , work experience etc
  • Ans. 

    Experienced professional with a background in retail management and a proven track record of driving sales and leading teams.

    • Worked as a retail manager for 5+ years, overseeing daily operations and staff management

    • Successfully implemented sales strategies that resulted in a 20% increase in revenue

    • Led a team of 15 employees, providing training and support to ensure high performance

    • Strong communication and problem-solvin

  • Answered by AI
  • Q2. How many years of leadership experience on paper
  • Ans. 

    I have 5 years of leadership experience on paper.

    • I have held leadership positions in previous jobs where I was responsible for managing teams and making strategic decisions.

    • I have completed leadership training programs and workshops to enhance my skills in leading and motivating others.

    • I have received positive feedback from supervisors and colleagues regarding my leadership abilities.

    • I have successfully led projects fr...

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. WHAT IS DOT NET AND WHY CONNECTED ARCHITECTURE
  • Ans. 

    Dot Net is a software framework developed by Microsoft for building Windows applications. Connected architecture allows for seamless communication between different components of an application.

    • Dot Net provides a common runtime environment for different programming languages

    • Connected architecture enables easy integration of different modules and services

    • Example: A web application using Dot Net can easily communicate wi...

  • Answered by AI
  • Q2. WHY ME ALWAYS CLOUD IN INDIA
  • Q3. WHY U ONLY IN INDIA AND CHINA

Interview Preparation Tips

Interview preparation tips for other job seekers - hARDWORK IS KEY TO SUCCESS AND YES HARWORK

I applied via Monster and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much salary you are expecting? Was my last question. .

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was really easy going. Technical was informative round. By answering questions, interviewer also help me to reach out to the depth of the topic. Work culture is also good here.

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of redux and react es6 js css3

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all go through the job description .Brush up all your basics .And do practice hands on coding.

Splunk Interview FAQs

How many rounds are there in Splunk Escalation Manager interview?
Splunk interview process usually has 1 rounds. The most common rounds in the Splunk interview process are One-on-one Round.
How to prepare for Splunk Escalation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Splunk. The most common topics and skills that interviewers at Splunk expect are Account Management, Conflict Management, Customer Service, Data Collection and Healthcare.

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Splunk Escalation Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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