Sopra Steria Infra Lead Interview Questions and Answers

1st round was aptitude

After 1 month there was a GD round .

Q1. Introduction , Communication check
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Q2. Computer Networking questions
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Q1. Domains of project management
Ans. 
Domains of project management include scope, time, cost, quality, communication, risk, procurement, and integration.
• Scope management involves defining and controlling what is included in the project.

• Time management focuses on creating and maintaining a project schedule.

• Cost management involves budgeting and controlling project costs.

• Quality management ensures that project deliverables meet requirements and standards.

• Co...read more
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Q1. Types of server build
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Types of server build include physical servers, virtual servers, and cloud servers.
• Physical servers are physical machines that are housed in a data center or on-premises.

• Virtual servers are created by partitioning a physical server into multiple virtual machines.

• Cloud servers are virtual servers that are hosted in the cloud by a third-party provider.

• Each type of server build has its own advantages and disadvantages dep...read more
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Q2. Domains of project management
Ans. 
Domains of project management include scope, time, cost, quality, communication, risk, procurement, and integration.
• Scope management involves defining and controlling what is included in the project

• Time management focuses on creating and managing the project schedule

• Cost management involves budgeting and controlling project costs

• Quality management ensures that the project meets the required standards

• Communication manag...read more
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Q1. What ever you have mentioned in resume they will asked you and some related to that
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They will give you some case reference and ask you what you will do on this cases.

Q1. About yourself and overall experience what projects you have worked what is day to day workings and if you are handling team and all you have to respond.
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Q1. In this they will discuss regarding you payouts.
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Q1. Basic Technical interview question regarding laptop and desktops
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Q2. Why we use Ping command
Ans. 
Ping command is used to test the reachability of a host on an IP network.
• Ping command sends ICMP echo request packets to the target host

• It waits for ICMP echo reply packets to confirm the host's availability

• Ping command helps in troubleshooting network connectivity issues

• It can also be used to measure round-trip time between the source and target host
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Q3. Difference between ipv4vand ipv6
Ans. 
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.
• IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

• IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.

• IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...read more
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Q4. Outlook file corrupted or not opening
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Q1. Salary and other elated
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Q1. Introduction, technical skills and tools used before
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Q1. What tools you used
Ans. 
I have used tools like remote desktop software, ticketing systems, knowledge base, and monitoring tools.
• Remote desktop software (e.g. TeamViewer, AnyDesk)

• Ticketing systems (e.g. ServiceNow, Jira)

• Knowledge base (e.g. Confluence, SharePoint)

• Monitoring tools (e.g. SolarWinds, Nagios)
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Q2. Explain complex situation you faced during troubleshooting
Ans. 
I faced a complex situation when troubleshooting network connectivity issues for a remote office.
• Identified potential issues with firewall settings

• Checked network cables and connections

• Analyzed network traffic to pinpoint the bottleneck

• Collaborated with network team to resolve the issue
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Q1. Self Introduction
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Q2. What is Active Directory
Ans. 
Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.
• Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

• It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...read more
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Q3. What is DNS ?
Ans. 
DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.
• DNS is used to resolve domain names to their corresponding IP addresses.

• It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

• DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...read more
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Q1. IP address, VPN, Office 365
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Q2. Windows troubleshooting, SLA, Communication
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Q3. Outlook troubleshooting, Microsoft Office 365 License.
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