Sonata Finance Senior Quality Assurance Associate Interview Questions and Answers

Q1. Self Introduction and Ability of working
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Q2. Family Background and good communication skill
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Q1. Why you left last organisation
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Q2. Will you agree some days for the late night
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Q3. What is last salary
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Q1. Self Introduction
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Q2. Journey of Life
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Life is a journey filled with ups and downs, challenges and opportunities, growth and self-discovery.
• Life is a series of experiences that shape who we are

• We encounter obstacles and setbacks that test our resilience

• There are moments of joy and success that make the journey worthwhile

• Self-reflection and personal growth are key components of the journey
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Q1. What do you know about insurance?
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Insurance is a contract between an individual and an insurance company to protect against financial loss.
• Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

• There are different types of insurance such as life insurance, health insurance, auto insurance, and home insurance.

• Insurance companies collect premiums from policyholders and use the funds to pay ou...read more
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Q2. Do you have experience in insurance?
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Q1. What do you know about Bancaasurance?
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Bancassurance is a partnership between a bank and an insurance company to offer insurance products to bank customers.
• Bancassurance is a distribution channel for insurance products through banks.

• It allows banks to offer insurance products to their customers and earn commission on sales.

• Insurance products offered through bancassurance include life insurance, health insurance, and general insurance.

• Bancassurance benefits ...read more
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Q2. How will you pitch your services to customers?
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We offer customized solutions to meet your specific needs and exceed your expectations.
• Understand the customer's needs and pain points

• Tailor our services to address those needs

• Highlight our expertise and track record of success

• Provide exceptional customer service and support

• Offer competitive pricing and flexible payment options
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Q1. What is your name
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My name is John Smith.
• Full name is John Smith

• Common name in English-speaking countries

• No middle name or initial
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Q2. What is your profile
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Experienced Senior Executive with a strong background in strategic planning, team leadership, and business development.
• Over 10 years of experience in senior management roles

• Proven track record of driving revenue growth and increasing profitability

• Skilled in developing and implementing strategic plans to achieve company goals

• Effective leader with a focus on team building and employee development
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How to handling customer?

Q1. How to work npa bucket
Ans. 
Working the NPA bucket involves effectively managing and recovering non-performing assets.
• Identify and prioritize non-performing assets

• Develop and implement strategies for recovery

• Monitor and track progress regularly

• Utilize legal and collection resources when necessary

• Maintain strong communication with borrowers

• Analyze root causes of non-performing assets and address them

• Collaborate with internal teams and external age...read more
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