Skyworth India Electronics Pvt Ltd., Service Manager Interview Questions and Answers

Ohm's Law states that the current flowing through a conductor is directly proportional to the voltage across it and inversely proportional to the resistance.

• Ohm's Law is represented by the formula V = IR, where V is voltage, I is current, and R is resistance.

• It helps in calculating the relationship between voltage, current, and resistance in an electrical circuit.

• It is named after the German physicist Georg Simon Ohm w

Kirchhoff's law states that the total current entering a junction is equal to the total current leaving the junction.

• Kirchhoff's current law (KCL) is based on the principle of conservation of charge.

• It is used to analyze electrical circuits and determine unknown currents.

• KCL is often applied to nodes in a circuit where multiple branches meet.

• An example of KCL in action is when analyzing a circuit with multiple resistor

Always listen to the customer's concerns and needs, provide clear and honest communication, and go above and beyond to exceed their expectations.

• Listen actively and empathetically to the customer's concerns

• Communicate clearly and honestly about the service process and any potential issues

• Offer additional services or solutions to enhance the customer's experience

• Follow up with the customer after the service to ensure sa...read more