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Silvermine Software India Customer Support Executive Interview Questions and Answers

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of experiance you have
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How many years of Experiance
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years.

    • I have experience handling customer queries and complaints.

    • I have developed strong communication and problem-solving skills in my 5 years of experience.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How Many years of experience you have
  • Q2. 12 years of experience on the same field
Round 3 - HR 

(1 Question)

  • Q1. My Expectation and my notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - You must join for better working and learning experiance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Your experiance

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to join
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell us about your work experience
  • Q2. What is your notice period
Round 2 - Case Study 

Create an online store, products, billings and shipping on the ERP

Interview Preparation Tips

Interview preparation tips for other job seekers - Always do your research and watch all the material provided for you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Education and experiance
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is struct keyword
  • Ans. 

    The struct keyword is used in programming languages to define a user-defined data type that contains multiple variables of different types.

    • Structs are used to group related data together.

    • They can have different types of variables, including other structs.

    • Structs can be used to create complex data structures.

    • They are commonly used in object-oriented programming languages.

  • Answered by AI
  • Q2. What is Class keyword
  • Ans. 

    The class keyword is used in object-oriented programming to define a blueprint for creating objects.

    • The class keyword is used in languages like Java, C++, and Python.

    • It allows the programmer to define the properties and behaviors of an object.

    • Objects created from a class are called instances.

    • Classes can have attributes (variables) and methods (functions).

    • Inheritance allows classes to inherit properties and behaviors fr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - this is a test message to test platform. Best of luck.

Skills evaluated in this interview

I applied via LinkedIn and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. All C# basics and advanced questions
Round 3 - Technical 

(1 Question)

  • Q1. Second Technical round was with US CEO
Round 4 - Technical 

(1 Question)

  • Q1. C# basics and Database related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions will be based on the profile you will be giving an interview. Basics to advanced questions will be there. Confidence is must while giving an interview which will help you to get consider.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical interview was taken by Rahul Maheshwari who live in the us, normal c# question they asked
  • Q2. Oops concept, difference between asp.net vs .net core,dependency injection etc

Interview Preparation Tips

Interview preparation tips for other job seekers - basic knowledge of c# and framework question they asked

Silvermine Software India Interview FAQs

How to prepare for Silvermine Software India Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Silvermine Software India. The most common topics and skills that interviewers at Silvermine Software India expect are International Voice Process, US Process, CSE, Customer Care and Customer Support.

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