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Silicon Components Technical Support Engineer Interview Questions and Answers

Updated 16 Nov 2020

Silicon Components Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Shankar Rajamanickam

posted on 16 Nov 2020

Interview Questionnaire 

1 Question

  • Q1. What is technical sopport engineer
  • Ans. 

    Technical Support Engineer provides technical assistance to customers and resolves their technical issues.

    • Assist customers with technical issues via phone, email, or chat

    • Troubleshoot and diagnose technical problems

    • Provide solutions and recommendations to customers

    • Collaborate with other teams to resolve complex issues

    • Document and track customer interactions and solutions

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Work Experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Is Technical Support also a Customer Service?
  • Ans. 

    Yes, Technical Support is a form of Customer Service as it involves assisting customers with technical issues.

    • Technical Support involves providing assistance to customers with technical issues or problems.

    • Customer Service involves addressing customer needs and concerns to ensure satisfaction.

    • Technical Support often requires strong communication and problem-solving skills, similar to Customer Service.

    • Both Technical Supp...

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding

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