Silicon Business Solutions Customer Support Engineer for Desktop Support Interview Questions and Answers

Round: Resume Shortlist
Experience: I had a standard resume for this company as per our institute placement cell norms.
For a consultant profile, they do look for a consistent academic performance, scholarships, Olympiads etc. So I did make sure to include all my academic achievements in my resume.

Round: Test
Experience: This was the first round and was conducted in October itself, well before the final placement process that begins only in December. The test had 20 questions. All the questions described a particular situation and 4 options describing solutions/implications of the situation were provided. The candidate was supposed to choose one of the 4 alternatives, which according to him, was the best possible answer. From what I recall, there wasn’t much calculation involved. Use of calculator was permitted.
Tips: Attempt all the questions. Be accurate.

Round: Guesstimate Interview
Experience: Around 23 students got shortlisted for the next round of selection process which was held in December.
This round was based on “guesstimate” problems. I was asked to calculate the total annual revenue of McDonalds in India. No other data was given. Use of calculator was not permitted. This interview lasted for about 10-15 minutes.
Some other candidate was asked to estimate the length of roads in Delhi. Another one was asked to calculate the number of road side ads/banners in Delhi.
Tips: Prepare for guesstimate problems and qualitative case analysis.

College Name: IIT ROORKEE
Motivation: Indus Insights is a new company. It had a team of only 6 people when it came for recruiting. Not much information was available on the internet. I did attend its pre-placement talk and that acted as the main source of information about the company and the profile offered.