Explain about ITIL and the ITSM benefits for a organization ?

Question

Accepted Answer

ITIL is a framework for IT service management that helps organizations improve their service delivery and customer satisfaction.

ITIL provides a set of best practices for managing IT services and processes
ITSM benefits include improved service quality, reduced costs, and increased customer satisfaction
ITIL helps organizations align their IT services with business goals and objectives
ITIL also helps organizations manage risks and improve communication and collaboration between IT and other departments
Examples of ITSM benefits include faster incident resolution, improved change management, and better service level management