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Shaan Cars Customer Care Manager Interview Questions and Answers
Shaan Cars Customer Care Manager Interview Experiences
1 interview found
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
(4 Questions)
- Q1. About family background
- Q2. Role and responsibilities of customer care manager
- Ans.
Customer care manager oversees customer service operations, resolves issues, and ensures customer satisfaction.
Manage customer service team and operations
Resolve customer complaints and issues
Develop and implement customer service policies and procedures
Train and coach customer service representatives
Analyze customer feedback and data to improve service
Ensure customer satisfaction and retention
Collaborate with other de
- Q3. About salary dicussion
- Q4. And joining date
Interview Preparation Tips
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Anonymous
posted on 17 Dec 2024
(4 Questions)
- Q1. What is a typical day like for you at the company?
- Ans.
A typical day at the company involves overseeing daily operations, managing staff, handling customer inquiries, and ensuring targets are met.
Start the day by reviewing the previous day's performance and setting goals for the current day
Hold a morning meeting with staff to delegate tasks and address any issues
Monitor inventory levels and place orders as needed
Assist customers with inquiries or complaints
Conduct performa...
- Q2. Team spirit is seen best here.
- Q3. What is the work environment and culture like at the company?
- Ans.
The work environment at the company is collaborative, fast-paced, and focused on continuous improvement.
Collaborative team atmosphere where employees work together towards common goals
Fast-paced environment with opportunities for growth and development
Culture of continuous improvement and innovation
Open communication and feedback channels to encourage employee engagement
- Q4. What is the best part of working at the company?
- Ans.
The best part of working at the company is the supportive and collaborative work environment.
Supportive and collaborative work environment
Opportunities for growth and development
Strong company culture
Recognition for hard work
Great team dynamics
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
Like arthematic questions and marketing questions
(4 Questions)
- Q1. Tell us about your self?
- Q2. What are your strengths and weakness
- Q3. Why we should hire you?
- Q4. At what position did u see yourself after 5 years
Interview Preparation Tips
(1 Question)
- Q1. Design and development process
- Ans.
The design and development process involves planning, creating, testing, and refining products or services.
Start with defining the project scope and objectives
Create a detailed plan outlining tasks, timelines, and resources
Develop prototypes or mockups to visualize the end product
Test the product for functionality, usability, and quality
Gather feedback from stakeholders and make necessary revisions
Finalize the product
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CTS Consulting & Technical Support
posted on 1 Apr 2021
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1 Question
- Q1. Concepts
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posted on 1 Apr 2021
Interview Questionnaire
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Anonymous
posted on 28 Jul 2021
I applied via Campus Placement and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Check if binary tree is balanced or not.
- Ans.
Check if binary tree is balanced or not.
A balanced binary tree has the height of left and right subtrees differ by at most 1.
Recursively check the height of left and right subtrees and compare.
Use a helper function to calculate the height of a subtree.
Time complexity: O(nlogn) for a balanced tree, O(n^2) for a skewed tree.
- Q2. Detect loops in linked list.
- Ans.
Detect loops in a linked list.
Use two pointers, one moving at a faster pace than the other.
If there is a loop, the faster pointer will eventually catch up to the slower one.
To detect the start of the loop, reset one pointer to the head and move both pointers at the same pace.
Interview Preparation Tips
Skills evaluated in this interview
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CTS Consulting & Technical Support
Anonymous
posted on 29 Jun 2015
Interview Preparation Tips
Experience: A 45 mins round which consisted of 30 mins of core questions and 15 mins of data structures. It was a mix of test on our knowledge .
Round: HR Interview
Experience: Most of the questions were based on general knowledge and many of them were from the resume provides by me
General Tips: It is always advisable to be prepared with certain set of general questions which make it easier to answer.
Skill Tips: Focus on your Study.. Revise the subject that you have studied at the time of Interview
Skills: Technical Skills
College Name: IIT MADRAS
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Anonymous
posted on 29 Jun 2015
Interview Preparation Tips
Experience: Questions were on Aptitude, English, Probability, Permutations andCombinations and Programming (C, C++). NO Group Discussion was held.Candidates were shortlisted on the basis of their test scores.
Round: Technical Interview
Experience: Total time of this round was 45 minutes.First 30 minutes, questions on core programming were asked and in the remaining 15 minutes questions were asked on data structures.
Round: HR Interview
Experience: This was a 5 minute round where questions were put up, some based on the resume and other were general questions.
Skills: Knowledge in MATLAB.
College Name: IIT MADRAS
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Anonymous
posted on 9 Oct 2021
I applied via Campus Placement and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Everything in your resume questions from your domain and 1 quizzes
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Shaan Cars Customer Care Manager Interview Process
based on 1 interview
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