SBI Payment Services Zonal Sales Manager Interview Questions and Answers

Q1. Role and responsibilities
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Q2. Achievement in role
Ans. 
Increased sales by 30% in first year as Sales Manager
• Implemented new sales strategies resulting in increased revenue

• Built and managed a high-performing sales team

• Developed strong relationships with key clients

• Consistently exceeded sales targets

• Implemented effective sales training programs
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Q1. Challenges in role
Ans. 
Managing a sales team, meeting targets, handling customer objections, competition
• Motivating and leading a sales team to achieve targets

• Handling customer objections and finding solutions

• Managing competition and staying ahead in the market

• Adapting to changing market trends and customer preferences

• Building and maintaining strong customer relationships

• Analyzing sales data and making strategic decisions

• Training and developi...read more
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Q1. How do you qualify a lead
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Q2. What tools do you use for prospecting
Ans. 
I use a combination of CRM software, LinkedIn Sales Navigator, and cold calling to prospect potential clients.
• Utilize CRM software to track leads and manage customer relationships

• Leverage LinkedIn Sales Navigator to identify and connect with decision makers

• Engage in cold calling to directly reach out to prospects

• Attend networking events and industry conferences to expand professional network
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Q3. Pitch any product
Ans. 
Introducing our revolutionary smart home security system that provides 24/7 monitoring and instant alerts.
• Highlight the key features of the product such as 24/7 monitoring, instant alerts, and easy installation

• Explain how the product can enhance safety and peace of mind for homeowners

• Mention any special promotions or discounts available for a limited time
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Q1. How do you find the TAM
Ans. 
The Total Addressable Market (TAM) can be found by analyzing market size, industry trends, and customer segments.
• Analyze market size by researching industry reports and data

• Identify customer segments and their needs

• Consider market trends and growth potential

• Use tools like market research surveys and data analysis

• Consult with industry experts and colleagues for insights
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3 industries to target, Why, Pitch and an email draft post the meeting

Q1. Panel asked questions in relation to the assignment submitted
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Q1. What's the North Star metric you chased down
Ans. 
Increasing customer retention rate by 20% within 6 months
• Implemented personalized follow-up strategies for existing customers

• Analyzed customer feedback to identify pain points and address them effectively

• Introduced loyalty programs to incentivize repeat purchases
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Q2. What is your opinion of selling to large enterprises in India
Ans. 
Selling to large enterprises in India can be lucrative but requires patience and understanding of the market dynamics.
• Understanding the hierarchical structure and decision-making process in large Indian enterprises is crucial.

• Building strong relationships with key stakeholders is essential for successful sales.

• Adapting to the diverse cultural and regional differences within India is important for effective communicatio...read more
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Q1. Typical Culture round
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Q1. Previous work experience and process
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Marketing sales door to door

Given case study by interviewer of 1 city

Q1. Asking About last company profile
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Q2. How to handle this profile with profitability?
Ans. 
To handle the profile with profitability, focus on increasing sales, reducing costs, optimizing resources, and building strong relationships with clients.
• Analyze sales data to identify trends and opportunities for growth

• Set clear sales targets and motivate the team to achieve them

• Implement cost-cutting measures without compromising on quality

• Optimize resources by streamlining processes and improving efficiency

• Build str...read more
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