SaveIN Collections Executive Interview Questions and Answers

Q1. Intro and how to deal with this job
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Q2. Intro then job description
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Q3. About family background ...living style ...any movie recently watched....
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Q4. What you tell when customer said I don't pay this amount? ?
Ans. 
Explain the importance of paying the amount and address any concerns the customer may have.
• Explain the reasons for the amount owed (e.g. services provided, products purchased)

• Discuss the consequences of not paying the amount (e.g. late fees, credit score impact)

• Offer solutions or payment plans to help the customer meet their financial obligations

• Listen to the customer's concerns and try to find a mutually beneficial re
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Q1. Tell about your work experience
Ans. 
I have over 5 years of experience in collections, managing accounts, negotiating payment plans, and reducing delinquency rates.
• Managed a portfolio of over 500 accounts, consistently meeting collection targets

• Negotiated payment plans with clients to ensure timely payments and reduce delinquency rates

• Utilized collection software to track and prioritize accounts for follow-up

• Worked closely with legal team on escalated cas
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Q2. Tell about collection
Ans. 
Collection is the process of recovering outstanding debts from individuals or businesses.
• Collection involves contacting debtors to remind them of their outstanding debts

• Negotiating payment plans with debtors to settle the debts

• Taking legal action if necessary to recover the debts

• Maintaining accurate records of all collection activities

• Examples: calling customers for overdue payments, sending reminder letters, negotiati
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Q1. Normal java and sql question
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Q1. Sping boot and microservice
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You should be familiar with core java features. Collections, converting one collection Array / Vector to other. Removing duplicates. Lambda chaining / Functional programming. Basic SQL - Joins, Aggregates etc.

Q1. Explain Architecture of applications you worked on. Justify use of components. System Design questions.
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Q1. How does reconciliation happens in AEPS
Ans. 
Reconciliation in AEPS involves matching the transactions between the bank and the service provider to ensure accuracy.
• Reconciliation involves comparing the transactions recorded by the bank with those recorded by the service provider.

• Any discrepancies are identified and resolved to ensure accurate financial records.

• Reconciliation helps in detecting errors, fraud, or any other discrepancies in the transactions.

• Examples...read more
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Q2. Tell me about yourself
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Aptitude test and reasoning test very simple

Q1. What is NSE ans BSE
Ans. 
NSE and BSE are the two main stock exchanges in India, where companies list their shares for trading.
• NSE stands for National Stock Exchange and BSE stands for Bombay Stock Exchange

• Both NSE and BSE facilitate trading of stocks, derivatives, and other financial instruments

• Companies list their shares on NSE and BSE to raise capital from investors

• NSE is headquartered in Mumbai while BSE is also located in Mumbai
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Q2. What is stock market,all technalities if stock market, read basic things about stocks market
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Q1. Tell me about you
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Strong communication and problem-solving skills

• Ability to motivate and lead a team towards achieving goals
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