Savantis Solutions India Technical Support Engineer Interview Questions and Answers

I am a Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for customers.

• 5 years of experience in technical support

• Skilled in troubleshooting hardware and software issues

• Strong communication and problem-solving skills

• Experience in providing remote support to customers

• Certified in ITIL Foundation

Setting clear goals and creating a positive work environment are two ways I stay self-motivated.

• Setting clear, achievable goals for myself

• Creating a positive work environment by surrounding myself with supportive colleagues

I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

• Extensive experience in troubleshooting technical issues

• Strong communication skills to effectively assist customers

• Ability to work well under pressure and meet deadlines

• Passion for continuous learning and staying updated on new technologies

I come from a small town nestled in the mountains, known for its scenic beauty and warm hospitality.

• Located in the foothills of the Himalayas

• Famous for its apple orchards and lush green landscapes

• Close-knit community with strong cultural traditions

Yes, I am willing to do overtime work when necessary.

• I am flexible with my schedule and willing to work extra hours when needed

• I understand the importance of meeting deadlines and providing support to customers

• I have previous experience working overtime in my previous roles, such as during product launches or system upgrades