Role of gro, how to handle customers, a group of people, are we flexible in working place etc

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As a Guest Relation Officer, my role is to handle customers and ensure their satisfaction. We are flexible in working place.

As a GRO, I am responsible for greeting guests, handling their queries and complaints, and ensuring their overall satisfaction.
To handle a group of people, I would first identify their needs and preferences, and then tailor my approach accordingly.
We are flexible in working place and can adapt to different environments and situations to ensure the best possible guest experience.
For example, if a guest requires assistance with a particular activity or excursion, I would be happy to accompany them and provide guidance and support.

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