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Santa Monica Study Abroad Customer Retention Executive Interview Questions and Answers

Updated 8 Apr 2024

Santa Monica Study Abroad Customer Retention Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Advantages of studying abroad

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, experience why we should hire you
  • Q2. How you complete target.
  • Ans. 

    To complete targets, I focus on building strong relationships with clients, understanding their needs, and providing tailored solutions.

    • Developing a comprehensive sales strategy

    • Identifying potential clients and leads

    • Building and maintaining relationships with clients

    • Understanding client needs and offering tailored solutions

    • Setting clear goals and targets

    • Regularly tracking progress and making necessary adjustments

    • Collab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For the sales profile 160+ calls per day including sales . You have to sale their study material which price is 2 - 3 lakhs . With this huge amount how can you convince anyone to buy it . Even office area is like sabzi mandi.

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

It help out clear our doubt. Getting more knowledge about processing.

  • Q1. Is totally about my 5 year experience in costomer care.I would like to happy to share my experience.
  • Q2. Last working experience
  • Q3. How to deal costomer
  • Ans. 

    To deal with customers effectively, it is important to listen actively, understand their needs, provide personalized solutions, and maintain good communication.

    • Listen actively to understand customer needs and concerns.

    • Ask open-ended questions to gather more information.

    • Provide personalized solutions based on their specific requirements.

    • Maintain good communication throughout the sales process.

    • Handle objections and addre...

  • Answered by AI
  • Q4. How to can solve there problems

Interview Preparation Tips

Interview preparation tips for other job seekers - Skill and confidence is must important.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced operations executive with a proven track record of optimizing processes and driving efficiency.

    • Over 10 years of experience in operations management

    • Skilled in process improvement and optimization

    • Strong leadership and team management abilities

    • Implemented cost-saving strategies resulting in 20% increase in profitability

    • Led a team that successfully streamlined supply chain operations

  • Answered by AI
  • Q2. How do you proirtize the task.
  • Ans. 

    I prioritize tasks based on deadlines, importance, and impact on overall goals.

    • Evaluate deadlines and urgency of tasks

    • Consider the importance of each task in relation to overall goals

    • Assess the impact of each task on the team or project

    • Delegate tasks that can be handled by others

    • Use tools like to-do lists or project management software to stay organized

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. About last experience
  • Q2. Salary expectation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self.
Round 2 - HR 

(1 Question)

  • Q1. How much salary you expect
Round 3 - HR 

(1 Question)

  • Q1. How much salary you expecting
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to create urgency to close admission? How to talk to students and Parents ?
  • Ans. 

    To create urgency to close admission, communicate limited availability, highlight benefits, offer incentives, and provide a clear deadline.

    • Communicate limited availability: Emphasize that there are limited spots available and convey a sense of exclusivity.

    • Highlight benefits: Clearly articulate the advantages and unique opportunities that the program offers.

    • Offer incentives: Provide incentives such as early bird discoun...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself your working experience if any
  • Q2. Communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have knowledge about IIT-JEE and NEET Exam

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. It was about my past experiences specially my sales experience.
  • Q2. The details of my previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Have confidence and show them that you're ready to work, you have experience and skill to handle this job that's it.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Previous employment profile .
  • Ans. 

    I have a diverse employment profile with experience in various industries and roles.

    • Worked in finance sector as a financial analyst for 3 years

    • Transitioned to marketing role in a tech startup for 2 years

    • Currently working in a leadership position in a retail company

  • Answered by AI
  • Q2. About Sales counseling

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. Thank you Naukri.com. :-)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Previous job rolles. Qualification, what is the leaving of job

Round 3 - Technical 

(2 Questions)

  • Q1. Vlookup, filter in excel, word power point, corel
  • Q2. Maths type, page setting, pdf, email

Interview Preparation Tips

Interview preparation tips for other job seekers - DTP works mandatory, typing works, exam management

Santa Monica Study Abroad Interview FAQs

How many rounds are there in Santa Monica Study Abroad Customer Retention Executive interview?
Santa Monica Study Abroad interview process usually has 1 rounds. The most common rounds in the Santa Monica Study Abroad interview process are One-on-one Round.

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Santa Monica Study Abroad Customer Retention Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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