Rexel
TCS Interview Questions and Answers
Q1. Do you compete with Rockwell Automation products?
No, we do not directly compete with Rockwell Automation products.
Our products cater to a different market segment
We focus on different industries and applications
Our pricing and features are distinct from Rockwell Automation
Q2. What are the different types of PLC protocols?
PLC protocols include Modbus, Profibus, Ethernet/IP, DeviceNet, and ControlNet.
Modbus - widely used for communication between PLCs and other devices
Profibus - used for high-speed communication in industrial automation
Ethernet/IP - allows PLCs to communicate over Ethernet networks
DeviceNet - used for connecting industrial devices in a network
ControlNet - provides high-speed communication for real-time control applications
Q3. electrical diagram
An electrical diagram is a visual representation of an electrical circuit or system.
Electrical diagrams use symbols to represent components and connections in a circuit.
They help in understanding the flow of electricity and troubleshooting issues.
Common types of electrical diagrams include schematic diagrams, wiring diagrams, and block diagrams.
Q4. What sales strategy do you apply?
I apply a consultative sales approach, focusing on building relationships and understanding customer needs.
Focus on building relationships with customers
Understand customer needs and tailor solutions accordingly
Utilize a consultative sales approach to guide customers through the buying process
Implement follow-up strategies to maintain customer satisfaction
Leverage data and analytics to identify potential leads and opportunities
Q5. how good is product knowledge
Product knowledge is essential for a sales manager to effectively communicate the benefits of the product to potential customers.
A good sales manager should have a thorough understanding of the product's features and benefits
They should be able to answer any questions a customer may have about the product
Product knowledge helps build trust with customers and can lead to increased sales
For example, a sales manager selling software should be able to explain the different featur...read more
Q6. how good is area Knowledge
My area knowledge is excellent.
I have extensive knowledge of the local market and its trends.
I keep myself updated with the latest developments in the industry.
I have a good understanding of the competition and their strategies.
I have built strong relationships with key stakeholders in the area.
I have successfully launched and managed sales campaigns in the area.
Q7. Do you know about sales
Yes, I have knowledge and experience in sales.
I have experience in prospecting, qualifying, and closing sales deals.
I am familiar with sales techniques such as consultative selling and solution selling.
I understand the importance of building relationships with customers to drive sales.
I have experience in creating and delivering sales presentations to potential clients.
I am skilled in negotiating and overcoming objections to close sales.
I am knowledgeable about CRM systems an...read more
Q8. Explain about customer handling
Customer handling involves effectively communicating with customers to understand their needs, address their concerns, and provide solutions.
Listen actively to understand customer needs
Communicate clearly and professionally
Empathize with customers' concerns
Provide timely and effective solutions
Follow up to ensure customer satisfaction
Interview Process at TCS
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