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based on 22k Reviews

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Reliance Retail Customer Relationship Executive Interview Questions and Answers

Updated 19 Jul 2024

Reliance Retail Customer Relationship Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you leave your last job?
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you wanna join reliance?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Self declaration
  • Q2. Self declaration means, my self declaration for the particular job, that means, I think to have various way or movement to create of excellent environment in branch office,
  • Q3. ,,all staff in the office should make friendship relation, that means , inseparable ralation between all staff
  • Q4. Job target is the first priority
  • Q5. I think profit.is the best CORPORATES priority of the world corporate business,,

Interview Preparation Tips

Interview preparation tips for other job seekers - I think job seeker should take immediate fruitful action to join the best CORPORATES place ment,
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Working jio digital
Round 2 - HR 

(1 Question)

  • Q1. Jpm hiring regarding

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

General aptitude test will be conducted

Round 2 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a successful Customer Relationship Manager leading a team and driving customer satisfaction.

    • Leading a team of customer relationship managers

    • Implementing strategies to improve customer satisfaction

    • Building strong relationships with key clients

    • Continuously learning and staying updated with industry trends

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and expectations of the role.

    • I believe that compensation should be fair and competitive within the industry.

    • I am more focused on finding the right fit and opportunity rather than a specific salary.

    • I am open to negotiation and would like to learn more about the benefits and growth opportunities within the company.

    • I am confident that my skills and experience wi...

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and perspectives.

    • My parents come from different cultural backgrounds, which has exposed me to different traditions and languages.

    • I have siblings who have pursued various careers, which has influenced my own career choices.

    • My family has always emphasized the importance of strong relationships and effective communication.

    • Growing up, I witnessed my parents' dedicati...

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have a strong background in customer relationship management and a proven track record of improving customer satisfaction and retention.

    • I have X years of experience in customer relationship management.

    • I have successfully implemented strategies to improve customer satisfaction and retention rates in my previous role at Company A.

    • I am highly skilled in building and maintaining strong relationships with customers, ensur...

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am an experienced Customer Relationship Manager with a strong background in building and maintaining customer relationships.

    • I have worked in the customer service industry for over 5 years.

    • I have successfully managed a team of customer service representatives.

    • I am skilled in resolving customer complaints and ensuring customer satisfaction.

    • I have a proven track record of increasing customer retention rates.

    • I am profici...

  • Answered by AI
  • Q6. Why do you want to work with retail
  • Ans. 

    I want to work with retail because I enjoy working with customers and helping them find the products they need.

    • I have a passion for providing excellent customer service

    • I enjoy the fast-paced and dynamic environment of retail

    • I have experience in sales and enjoy the challenge of meeting targets

    • I appreciate the opportunity to work with a diverse range of customers

    • I believe retail offers great opportunities for personal an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As retail field is a sales oriented and customer experience related field, so be confident and pleasant in the interview

I was interviewed before Aug 2016.

Interview Questionnaire 

1 Question

  • Q1. General personal and question related to how I was related to physical activities in daily basis. Scenario question - if a school doesn't have a proper play ground, then how would you introduce physical fi...

Interview Preparation Tips

Round: Physical fitness activities
Experience: Made to perform certain activities which tested our physical fitness like sprinting, jumping etc

Round: Group Discussion
Experience: People diverted from the topic and started discussing why physical fitness is overall important and not why it is important from the lowest schooling level.
Duration: 25 minutes

College Name: Imt Nagpur

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Relationship Executive interview?
Reliance Retail interview process usually has 3 rounds. The most common rounds in the Reliance Retail interview process are HR, One-on-one Round and Resume Shortlist.

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Reliance Retail Customer Relationship Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Reliance Retail Customer Relationship Executive Salary
based on 11 salaries
₹1.9 L/yr - ₹3.2 L/yr
7% less than the average Customer Relationship Executive Salary in India
View more details

Reliance Retail Customer Relationship Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.0

Salary

4.5

Job security

3.0

Company culture

4.0

Promotions

4.5

Work satisfaction

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