Priority Technology Holdings Application Support Engineer Interview Questions and Answers

Q1. Please ask technical level question?
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Q2. Application support engineer question?
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There were 2 coding question asked 1 Reverse the String, Find the Duplicate of Array

Q1. Self introduction
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Q2. Why you need to join inAmazon
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Q1. General scripting, SQL and troubleshooting approaches
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DSA and stakeholder management

Q1. Opera cloud itil. How to handle support
Ans. 
To handle support for Opera cloud ITIL, follow ITIL best practices and prioritize incidents based on impact and urgency.
• Follow ITIL best practices for incident management

• Prioritize incidents based on impact and urgency

• Ensure timely resolution and communication with stakeholders

• Maintain documentation and knowledge base for future reference

• Continuously improve support processes through feedback and analysis
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Q2. How was the server working in the hotels
Ans. 
The server in hotels was working efficiently and reliably.
• The server was able to handle high traffic and data volume without any major issues.

• Regular maintenance and updates were performed to ensure optimal performance.

• The server was also equipped with backup and disaster recovery systems to prevent any data loss or downtime.

• Examples of applications running on the server include reservation systems, billing systems, an
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Q1. What is the recent issue you have worked on.
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Q1. Regarding application
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Q2. Regarding program
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Q1. Related to manage customer
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Q2. How to tackle end users
Ans. 
Tackling end users involves effective communication, patience, and problem-solving skills.
• Listen actively to understand their issues

• Communicate clearly and patiently

• Provide step-by-step instructions or guidance

• Empathize with their frustrations

• Offer solutions or workarounds

• Follow up to ensure the issue is resolved
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How to write code regarding customer

Case study regarding related to project

Q1. HR manager one on one round
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Application project management

It is a computer base test and we have numerical, verbal and logical reasoning question will be their

Discussion between a group of participants on a given topic

Q1. Tell me about yourself
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Q2. Why should we hire you
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Q1. What programming languages are know by me
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Q2. Asking question on our familiar programming language
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