20+ TaxTech BPO Interview Questions and Answers

Antibiotics are medicines used to treat bacterial infections.

• Antibiotics work by killing or stopping the growth of bacteria.

• They are not effective against viral infections.

• There are different types of antibiotics, such as penicillin, tetracycline, and erythromycin.

• Overuse of antibiotics can lead to antibiotic resistance.

• Antibiotics should only be taken as prescribed by a healthcare professional.

The softest bone in the human body is the hyoid bone.

• The hyoid bone is located in the neck, between the chin and the thyroid cartilage.

• It is a U-shaped bone that does not articulate with any other bone.

• The hyoid bone is made up of a delicate, spongy tissue and lacks a protective covering of muscles or fat.

• It plays a crucial role in supporting the tongue and aiding in swallowing and speech.

The treatment for a patient suffering from heart disease depends on the specific type of heart disease and the severity of the condition.

• Treatment options may include medications, lifestyle changes, surgical procedures, or a combination of these.

• Examples of treatments for heart disease include beta-blockers, ACE inhibitors, statins, angioplasty, bypass surgery, and cardiac rehabilitation.

• It is important to consult with a cardiologist to determine the most appropriate treatmen...read more

The largest organ in the human body is the skin.

• The skin is the outer covering of the body and is responsible for protecting the internal organs.

• It is made up of multiple layers and has various functions such as regulating body temperature, sensing touch, and preventing water loss.

• The skin also plays a role in the immune system and helps in the production of vitamin D.

• Examples of skin-related conditions include acne, eczema, and psoriasis.

CABG stands for Coronary Artery Bypass Grafting. It is a surgical procedure used to treat blocked arteries in the heart.

• CABG is used to improve blood flow to the heart by bypassing blocked or narrowed arteries

• It involves taking a healthy blood vessel from another part of the body and grafting it onto the blocked artery

• CABG is typically used to treat severe coronary artery disease or heart attacks

• It can also be used to treat angina, or chest pain, that is not relieved by medic...read more

Heart failure is diagnosed through a combination of medical history, physical examination, and diagnostic tests.

• Medical history: asking about symptoms, family history, and medical conditions

• Physical examination: checking for signs of fluid buildup, irregular heartbeat, and other symptoms

• Diagnostic tests: blood tests, electrocardiogram (ECG), echocardiogram, stress test, cardiac catheterization

• Classification: based on the severity of symptoms and the patient's response to trea...read more

Various tests can be done to check for cancer, including imaging tests, blood tests, biopsy, and genetic tests.

• Imaging tests such as X-rays, CT scans, MRI scans, and PET scans can help detect tumors and determine their size and location.

• Blood tests can detect certain markers that may indicate the presence of cancer, such as PSA for prostate cancer or CA-125 for ovarian cancer.

• Biopsy involves taking a sample of tissue to examine under a microscope for the presence of cancer ce...read more

Stroke is a medical emergency caused by interrupted blood flow to the brain. Treatment involves restoring blood flow and preventing further damage.

• Stroke occurs when a blood vessel in the brain is blocked or bursts, leading to brain damage

• Symptoms include sudden weakness, numbness, confusion, trouble speaking or understanding, and severe headache

• Treatment options include clot-busting drugs, surgery, and rehabilitation

• Prevention strategies include managing high blood pressure,...read more

Empirical treatment is a therapeutic approach based on experience and observation rather than scientific evidence.

• Empirical treatment is often used when a definitive diagnosis cannot be made or when waiting for test results.

• It involves prescribing medication based on the most likely cause of the patient's symptoms.

• Empirical treatment is common in infectious diseases, where a broad-spectrum antibiotic may be prescribed before the specific pathogen is identified.

• It is important...read more

Power Query in Power Point can be used to connect two table data for analysis and visualization.

• Open Power Point and go to the Data tab

• Click on Get Data and select the source of your data (e.g. Excel file)

• Choose the tables you want to connect and load them into Power Query

• Use Power Query to merge or append the tables based on common columns

• Once the data is combined, you can analyze and visualize it in Power Point

My expected CTC is negotiable based on the responsibilities and opportunities provided by the role.

• My expected CTC is based on market research and industry standards.

• I am looking for a competitive salary package that reflects my experience and skills.

• I am open to discussing benefits and bonuses as part of the overall compensation package.

Process refers to a series of actions or steps taken to achieve a particular goal or outcome.

• Process involves a sequence of tasks or activities

• It can be documented and standardized for consistency

• Efficient processes can lead to improved productivity and quality

• Examples: project management process, manufacturing process, recruitment process

Explanation of AOB, ABN, CLIA, out of pocket, deductible, auth and referrals, ABN and CLIA modifiers.

• AOB (Assignment of Benefits) is a document that allows healthcare providers to bill the insurance company directly.

• ABN (Advanced Beneficiary Notice) is a document that informs the patient that a service may not be covered by Medicare and they may be responsible for payment.

• CLIA (Clinical Laboratory Improvement Amendments) is a federal program that regulates laboratory testing ...read more

VLookUp is a function in Excel used to search for a value in a table and return a corresponding value in a specified column.

• VLookUp stands for 'Vertical Lookup'

• It is used to search for a value in the first column of a table and return a value in the same row from a specified column

• Syntax: VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])

• Example: =VLOOKUP(A2, B2:D10, 3, FALSE) - searches for the value in cell A2 in the range B2:D10 and returns the value in the ...read more

Procurement is the process of acquiring goods or services from external sources.

• Procurement involves identifying the need for goods or services, selecting suppliers, negotiating contracts, and managing the delivery of the goods or services.

• It is an important function in any organization as it ensures that the organization has the necessary resources to operate effectively.

• Examples of procurement include purchasing office supplies, hiring contractors for construction projects,...read more

HL7 has different segments for different types of information in a message.

• PID - Patient Identification

• PV1 - Patient Visit Information

• OBX - Observation/Result

• ORC - Common Order

• MSH - Message Header

Authorisation is the process of granting or denying access to resources based on a set of rules or policies.

• Authorisation determines what a user can do with the resources they have access to

• It is often based on roles, permissions, or access control lists

• Examples include granting a user permission to edit a document, or denying access to a restricted area

Email template for contacting a vendor

• Start with a greeting and introduce yourself/company

• Clearly state the purpose of the email

• Provide any necessary details or specifications

• Request pricing, availability, and terms

• Thank the vendor for their time and consideration

• Include contact information for further communication

RCM involves identifying, prioritizing, and managing risks to optimize operations.

• Identify potential risks in the operation process

• Prioritize risks based on their impact on the operation

• Develop strategies to manage and mitigate risks

• Implement risk management strategies and monitor their effectiveness

• Continuously improve the risk management process

• Examples include identifying equipment failure risks in a manufacturing plant and implementing a preventive maintenance program to ...read more

The golden rules of accounts are fundamental principles that guide the recording of financial transactions.

• The first golden rule is the Debit the Receiver, Credit the Giver rule. This means that when an asset is received, it is debited, and when an asset is given, it is credited.

• The second golden rule is the Debit what comes in, Credit what goes out rule. This means that when there is an increase in assets, it is debited, and when there is a decrease in assets, it is credited...read more

The gall bladder stores and concentrates bile produced by the liver, releasing it into the small intestine to aid in digestion.

• Stores and concentrates bile

• Releases bile into the small intestine

• Aids in digestion

Prime is a subscription service offered by Amazon that provides access to a variety of benefits, including free two-day shipping, streaming of music and video content, and more.

• Prime offers free two-day shipping on eligible items

• Prime Video provides access to a wide range of movies and TV shows

• Prime Music allows users to stream music ad-free

• Prime Reading offers a selection of ebooks and magazines for free

• Prime members also get access to exclusive deals and discounts

The functions of the heart include pumping blood, regulating blood pressure, and supplying oxygen and nutrients to the body.

• Pumping blood throughout the body

• Regulating blood pressure

• Supplying oxygen and nutrients to the body

• Removing waste products from the body

• Maintaining circulation of blood

Various diseases require different treatments depending on the severity and type of illness.

• Treatment options may include medication, surgery, therapy, or a combination of these.

• For example, antibiotics are commonly used to treat bacterial infections, while antiviral medications are used for viral infections.

• Cancer treatments may include chemotherapy, radiation therapy, or surgery depending on the type and stage of cancer.

• Lifestyle changes such as diet and exercise may also b...read more