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10+ Zebpay Interview Questions and Answers

Updated 28 Jan 2025
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Q1. what do you know about sales ? How do you deal with frustated customer?

Ans.

Sales is the process of convincing customers to buy a product or service. Dealing with frustrated customers requires active listening and empathy.

  • Sales involves identifying customer needs and offering solutions

  • Effective communication and persuasion skills are essential

  • Dealing with frustrated customers requires active listening and empathy

  • Offering solutions and resolving the issue in a timely manner can turn a frustrated customer into a loyal one

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Q2. How much products policy bazaar offer

Ans.

Policy Bazaar offers a wide range of insurance products.

  • Policy Bazaar offers insurance products for health, motor, travel, home, and more.

  • They also offer insurance policies for businesses and individuals.

  • Policy Bazaar partners with multiple insurance companies to provide customers with a variety of options.

  • Customers can compare and choose the best insurance policy for their needs on Policy Bazaar's website or app.

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Q3. How can you sell a pen to me

Ans.

I would highlight the pen's sleek design, smooth writing experience, and versatility for everyday use.

  • Highlight the sleek design of the pen, mentioning its elegant appearance and comfortable grip.

  • Emphasize the smooth writing experience, explaining how the pen glides effortlessly on paper.

  • Discuss the versatility of the pen for everyday use, such as taking notes, signing documents, or sketching.

  • Create a sense of urgency by mentioning any limited-time promotions or discounts on ...read more

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Q4. What is sales, and how does it differ from marketing?

Ans.

Sales involves directly selling products or services to customers, while marketing focuses on promoting and creating awareness about those products or services.

  • Sales involves one-on-one interactions with customers to persuade them to make a purchase.

  • Marketing involves creating strategies to promote products or services to a larger audience.

  • Sales is focused on closing deals and generating revenue, while marketing is focused on building brand awareness and attracting potential ...read more

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Q5. 5 quality of a salesman

Ans.

Qualities of a salesman include communication skills, persistence, product knowledge, empathy, and adaptability.

  • Strong communication skills to effectively convey information and build relationships with customers

  • Persistence to overcome objections and close sales

  • In-depth product knowledge to answer customer questions and provide solutions

  • Empathy to understand and address customer needs and concerns

  • Adaptability to adjust to different customer personalities and situations

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Q6. Sale me a pen. And sales skills

Ans.

I would love to sell you this pen that is not just a pen but a tool to make your life easier.

  • Highlight the unique features of the pen such as its smooth ink flow and comfortable grip.

  • Create a sense of urgency by emphasizing the importance of having a reliable writing instrument.

  • Ask the customer about their needs and show how the pen can fulfill those needs.

  • Offer a special promotion or discount to seal the deal.

  • Example: This pen has a fine tip that allows for precise writing, ...read more

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Q7. Tell me something about policybazaar

Ans.

Policybazaar is an online platform for comparing and purchasing insurance policies.

  • Policybazaar offers a wide range of insurance products including health, life, car, and travel insurance.

  • Customers can compare different insurance policies from various companies and choose the one that best fits their needs.

  • The platform provides a convenient and transparent way for customers to purchase insurance online.

  • Policybazaar also offers tools and resources to help customers understand ...read more

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Q8. Explain the previous work

Ans.

I worked as a Sales Associate at XYZ company for 2 years.

  • Assisted customers in selecting products and closing sales

  • Maintained knowledge of current promotions and product inventory

  • Handled customer complaints and returns

  • Achieved monthly sales targets consistently

  • Collaborated with team members to ensure smooth store operations

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Q9. How to convince customer?

Ans.

To convince a customer, focus on understanding their needs, building rapport, highlighting benefits, and addressing objections.

  • Listen actively to understand customer needs and preferences.

  • Build rapport by being friendly, helpful, and knowledgeable.

  • Highlight the benefits of the product or service, focusing on how it meets the customer's needs.

  • Address any objections or concerns the customer may have, providing solutions or alternatives.

  • Use persuasive language and techniques to ...read more

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Q10. How to sell a daster

Ans.

A daster is a versatile garment that can be worn in various ways. It is comfortable, stylish, and perfect for any occasion.

  • Highlight the versatility of the daster and how it can be worn in different ways

  • Emphasize the comfort and style of the garment

  • Explain how it can be worn for various occasions, such as lounging at home or going out

  • Provide examples of how the daster can be paired with other clothing items to create different looks

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Q11. Explain sales with characteristics

Ans.

Sales involves persuading customers to purchase products or services by highlighting their benefits and addressing their needs.

  • Building relationships with customers

  • Understanding customer needs and preferences

  • Effective communication skills

  • Product knowledge and demonstration

  • Closing the sale

  • Handling objections

  • Following up with customers

  • Meeting sales targets

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Q12. what is the Sales

Ans.

Sales is the process of persuading a potential customer to purchase a product or service.

  • Sales involves building relationships with customers

  • Sales requires effective communication and persuasion skills

  • Sales involves identifying customer needs and offering solutions

  • Sales can be done through various channels such as in-person, online, or over the phone

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Q13. Sell me this bangle?

Ans.

This bangle is a stunning piece of jewelry that adds a touch of elegance to any outfit.

  • Highlight the unique design and craftsmanship of the bangle

  • Emphasize the quality materials used in making the bangle

  • Mention how versatile the bangle is and how it can be worn for various occasions

Add your answer

Q14. Sale me this pen

Ans.

This pen is sleek, reliable, and perfect for everyday use.

  • Highlight the sleek design of the pen

  • Emphasize the reliability of the pen's performance

  • Mention how it is suitable for daily use

Add your answer
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