10+ Shivani Petrochem Interview Questions and Answers

I will listen to their concerns, apologize for any misunderstandings, and work to find a solution that meets their needs.

• Listen actively to their concerns and acknowledge their feelings

• Apologize for any misunderstandings or miscommunications

• Offer a solution that meets their needs and addresses their concerns

• Follow up with the customer to ensure their satisfaction

• Take steps to prevent similar issues from occurring in the future

Insurance business in a public sector bank involves offering insurance products to customers through tie-ups with insurance companies.

• Public sector banks tie-up with insurance companies to offer insurance products to customers

• Relationship managers promote these products to customers

• Bank earns commission on the sale of insurance products

• Insurance products offered include life, health, and general insurance

• Customers can purchase insurance products through the bank's branches or...read more

I sell insurance products by understanding customer needs, explaining benefits, and providing personalized solutions.

• Listen to customer needs and concerns

• Explain the benefits and coverage of different insurance products

• Provide personalized solutions based on customer's budget and requirements

• Offer additional services like discounts and loyalty rewards

• Follow up with customers regularly to ensure satisfaction and address any concerns

• Provide excellent customer service to build t...read more

The policy document is the basis for insurance.

• The policy document outlines the terms and conditions of the insurance contract.

• It specifies the coverage, premium, deductibles, and exclusions.

• It also includes the policyholder's obligations and responsibilities.

• Examples of policy documents include auto insurance policies, health insurance policies, and homeowner's insurance policies.

There is no specific income criteria for term insurance customers.

• Term insurance is designed to provide financial protection to the family of the policyholder in case of their untimely demise.

• The premium for term insurance is calculated based on various factors such as age, health, lifestyle habits, and the sum assured.

• While a higher income may result in a higher sum assured, it is not a mandatory requirement for purchasing term insurance.

• The primary focus of term insurance i...read more

Bancassurance is a partnership between a bank and an insurance company to offer insurance products to bank customers.

• Bancassurance allows banks to offer insurance products to their customers, providing a one-stop-shop for financial services.

• The insurance products offered can include life insurance, health insurance, and general insurance such as home and auto insurance.

• Bancassurance can be beneficial for both the bank and the insurance company, as it allows them to reach a wi...read more

To get leads from the open market, I utilize various strategies and channels.

• I actively network and build relationships with potential clients through industry events and conferences.

• I leverage social media platforms to connect with prospects and share valuable content.

• I collaborate with marketing teams to create targeted campaigns and generate leads through email marketing and online advertising.

• I regularly attend community events and engage with local businesses to identify...read more

I would know about different types of insurance policies, coverage options, claim procedures, and customer service standards.

• Understanding various types of insurance such as life, health, auto, home, and travel insurance

• Knowledge of coverage options, deductibles, premiums, and exclusions

• Familiarity with claim procedures, documentation requirements, and settlement processes

• Ability to explain complex insurance terms and concepts in simple language to customers

• Providing personal...read more

I'm sorry, I don't understand the question. Could you please clarify?

• Please provide more context or rephrase the question.

• I am not sure what you mean by 'current cyc'.

• Could you please provide more information about what you are asking?

To save taxes through IT slabs, one can utilize deductions, exemptions, and tax-saving investments.

• Utilize deductions such as HRA, LTA, and education loan interest

• Take advantage of exemptions like Section 80C, 80D, and 24(b)

• Invest in tax-saving instruments like PPF, ELSS, and NPS

• Plan investments strategically to minimize tax liability

Relationship Management involves building and maintaining positive relationships with clients to ensure their needs are met.

• Building trust and rapport with clients

• Understanding clients' needs and preferences

• Providing personalized solutions and support

• Regular communication and follow-up

• Resolving conflicts and addressing concerns promptly

Types of life insurance include term life, whole life, universal life, and variable life.

• Term life insurance provides coverage for a specific period of time.

• Whole life insurance offers coverage for the entire life of the insured.

• Universal life insurance provides flexibility in premium payments and death benefits.

• Variable life insurance allows the policyholder to invest in separate accounts.