PK Global Software Technologies
Teleperformance Interview Questions and Answers
Q1. Why clients go for automation testing and what is my role in regression testing
Clients opt for automation testing to save time and cost. My role in regression testing is to ensure that the software still works after changes.
Automation testing saves time and cost by reducing manual effort
Regression testing ensures that the software still works after changes
My role in regression testing is to create and execute automated test cases
I also analyze test results and report defects to the development team
Q2. Action converting requirements to test cases
Converting requirements to test cases involves analyzing requirements, identifying test scenarios, and creating test cases.
Analyze requirements to understand the functionality
Identify test scenarios based on requirements
Create test cases for each scenario
Ensure test cases cover all possible scenarios
Review and refine test cases as needed
Q3. Explain STLC and SDLC
STLC is a process of testing software while SDLC is a process of developing software.
STLC stands for Software Testing Life Cycle
It involves planning, designing, executing and reporting of tests
SDLC stands for Software Development Life Cycle
It involves planning, designing, developing, testing and maintaining software
STLC is a subset of SDLC
STLC ensures that the software meets the specified requirements and is of high quality
Q4. Explain Defect life cycle
Defect life cycle is the process of identifying, reporting, prioritizing, fixing, and verifying defects in software.
Defect is identified by testers during testing
Defect is reported to development team
Development team prioritizes and fixes the defect
Fixed defect is verified by testers
If defect is not fixed, it goes back to development team
If defect is fixed, it is closed
Q5. Test Management tools used
We use a variety of test management tools depending on the project requirements.
For agile projects, we use JIRA for test case management and execution.
For performance testing, we use LoadRunner and JMeter.
For automation testing, we use Selenium and Appium.
For defect tracking, we use Bugzilla and HP ALM.
We also use custom-built tools for specific project needs.
Q6. Complete lifecycle of testing
The complete lifecycle of testing involves planning, designing, executing, and reporting.
Planning: Define test objectives, scope, and strategy.
Designing: Create test cases and test data.
Executing: Run tests and record results.
Reporting: Analyze results and report defects.
Retesting: Verify fixes and retest defects.
Regression testing: Ensure changes do not impact existing functionality.
Q7. Functional modules worked on
Worked on functional modules related to e-commerce and financial services.
Developed and tested payment gateway integration module
Implemented order management and tracking module
Worked on inventory management and stock tracking module
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