To handle an agitated customer, it is important to remain calm, empathize with their concerns, actively listen, offer solutions, and follow up.

• Stay calm and composed

• Empathize with the customer's frust...read more

Stay calm

I change my way of thinking

I recognize their pain

Let me introduce myself

I find out about the person I am talking to

Listen to what is said

I will repeat their concerns to ...read more

Sir unki puri Problem sun kar unko practicali  smajhyenge