10+ Bhandari Realty Interview Questions and Answers

NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are electronic payment systems used for transferring funds between banks in India.

• NEFT is a payment system that operates in batches and settles transactions in hourly intervals.

• RTGS is a payment system that settles transactions individually and in real-time.

• NEFT has no minimum or maximum transaction limit, while RTGS has a minimum transaction limit of INR 2 lakh.

• Both NEFT and RTGS require the send...read more

JLG and SHG are both types of group lending models used in microfinance.

• JLG stands for Joint Liability Group and is a model where a group of individuals take a loan together and are jointly liable for repayment.

• SHG stands for Self-Help Group and is a model where a group of individuals save together and then take loans from their own savings.

• JLGs are typically used for larger loans and have a higher repayment rate due to the joint liability aspect.

• SHGs are more common in rural...read more

Addressing customer complaints involves active listening, empathy, and prompt resolution to enhance satisfaction and loyalty.

• Listen actively to the customer's complaint without interruption to fully understand their issue.

• Acknowledge the customer's feelings and express empathy, e.g., 'I understand how frustrating this must be for you.'

• Investigate the issue thoroughly by gathering all relevant information before proposing a solution.

• Provide a clear and actionable resolution, s...read more

Saving is a flexible account with low interest rates while fixed deposit is a locked account with higher interest rates.

• Saving account offers lower interest rates compared to fixed deposit account

• Fixed deposit account has a fixed tenure while saving account has no fixed tenure

• Saving account allows frequent withdrawals while fixed deposit account has penalties for early withdrawals

• Fixed deposit account is suitable for long-term savings while saving account is suitable for shor...read more

Assets and liabilities are two sides of a balance sheet. Assets are what a company owns, while liabilities are what it owes.

• Assets: cash, accounts receivable, inventory, property, equipment

• Liabilities: accounts payable, loans, salaries payable, taxes payable, bonds

• Assets are listed on the left side of the balance sheet, while liabilities are listed on the right side

• The difference between assets and liabilities is known as equity

• A balance sheet is a snapshot of a company's fin...read more

I will implement a customer-centric strategy focusing on innovation, collaboration, and data-driven decision-making to drive growth.

• Conduct regular market research to understand customer needs and preferences, like surveys or focus groups.

• Foster a culture of innovation by encouraging team brainstorming sessions to generate new ideas for products or services.

• Utilize data analytics to track performance metrics and make informed decisions, such as analyzing sales trends to adjus...read more

Various laws related to banks include the Bank Secrecy Act, Dodd-Frank Act, and Fair Credit Reporting Act.

• Bank Secrecy Act (BSA) requires financial institutions to report certain transactions to prevent money laundering.

• Dodd-Frank Act regulates the financial industry and aims to prevent another financial crisis.

• Fair Credit Reporting Act (FCRA) protects consumers' credit information and regulates how it is collected and used by banks.

A small finance bank is a type of niche bank in India that aims to provide financial services to small businesses and low-income households.

• Small finance banks focus on providing basic banking services like deposits, loans, and payment services to underserved sections of the population.

• They are required to have a minimum capital of Rs. 100 crore and at least 75% of their credit portfolio must be in loans of up to Rs. 25 lakhs.

• Examples of small finance banks in India include U...read more

Sales refers to the process of selling products or services to customers in exchange for money or other forms of payment.

• Sales involves identifying potential customers and persuading them to make a purchase.

• It includes building relationships with customers, understanding their needs, and offering solutions.

• Sales also involves negotiating prices, closing deals, and providing after-sales support.

• Examples: selling insurance policies, cars, electronics, or software services.

Promoters stake can be diluted through methods like issuing new shares, selling existing shares, or through a rights issue.

• Issuing new shares to the public or institutional investors

• Selling existing shares in the market

• Conducting a rights issue to existing shareholders

• Introducing employee stock options to increase employee ownership