10+ Teleperformance Interview Questions and Answers

The capital of Tamil Nadu is Chennai.

• Chennai is the capital city of the state of Tamil Nadu in India.

• It is known for its rich cultural heritage, vibrant food scene, and beautiful beaches.

• Chennai is also a major hub for technology and healthcare industries.

• Some popular landmarks in Chennai include Marina Beach, Kapaleeshwarar Temple, and Fort St. George.

The capital of India is New Delhi.

• New Delhi is the capital city of India.

• It is a major political and cultural center in the country.

• The President, Vice President, and Prime Minister of India reside in New Delhi.

The capital of Haryana is Chandigarh, which is a union territory and serves as the capital for both Haryana and Punjab.

• Chandigarh is a well-planned city designed by Swiss-French architect Le Corbusier.

• It is located near the foothills of the Shivalik range of the Himalayas.

• Chandigarh is known for its modern architecture and urban design.

• The city is also a major cultural and educational hub in northern India.

Jaipur is the capital of Rajasthan, known for its rich history, vibrant culture, and stunning architecture.

• Jaipur is the largest city in Rajasthan and serves as its capital

• The city is known for its beautiful palaces, forts, and temples

• Jaipur is also known as the 'Pink City' due to the color of its buildings

Efficient work with one off per week rotation

• Prioritize tasks and manage time effectively

• Maintain a positive attitude and focus on productivity

• Communicate with team members to ensure smooth workflow

• Take breaks and rest adequately to avoid burnout

• Use technology and tools to streamline work processes

• Plan ahead and anticipate potential challenges

• Be flexible and adaptable to changes in schedule

• Seek feedback and continuously improve performance

It depends on various factors such as location, season, and popularity of ice cream shops.

• Consider factors like population, weather, and popularity of ice cream shops

• Look at industry reports and sales data for estimates

• Take into account different types of ice creams sold and their average prices

dense_rank assigns consecutive ranks to rows with the same value, while rank leaves gaps in ranking.

• dense_rank assigns the same rank to rows with the same value, while rank leaves gaps in ranking

• dense_rank always produces consecutive ranks, while rank may skip ranks

• Example: dense_rank of 1, 2, 2, 3 would be 1, 2, 2, 3; rank would be 1, 2, 2, 3

Handling customers requires active listening, empathy, and problem-solving skills.

• Listen actively to their concerns and needs

• Show empathy and understanding towards their situation

• Offer solutions and options to resolve their issues

• Follow up to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction

SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

• SLA defines the level of service a customer can expect from a service provider.

• It includes metrics like response time, resolution time, uptime, and availability.

• Failure to meet SLA commitments may result in penalties or compensation.

• SLAs are common in IT services, customer support, and outsourcing agreements.

Running operations requires proper planning, execution, and monitoring.

• Identify the objective and set goals

• Create a detailed plan with timelines and resources

• Assign tasks and responsibilities to team members

• Monitor progress and make necessary adjustments

• Communicate effectively with team members and stakeholders

• Evaluate the results and identify areas for improvement

Key aspects of sourcing include supplier selection, negotiation, contract management, and risk assessment.

• Supplier selection involves evaluating potential suppliers based on criteria such as quality, price, and reliability.

• Negotiation is crucial for securing favorable terms and pricing with suppliers.

• Contract management ensures that agreements are upheld and any issues are addressed promptly.

• Risk assessment involves identifying and mitigating potential risks in the supply cha...read more