Ninestars Information Technologies Service Delivery Leader Interview Questions and Answers

I would listen to their concerns, empathize with their situation, and work collaboratively to find a mutually beneficial solution.

• Listen actively to the client's concerns and acknowledge their perspective

• Empathize with their situation and show understanding

• Collaborate with the client to find a mutually beneficial solution

• Communicate clearly and transparently throughout the process

• Document the resolution and follow up t

Assess the feasibility and impact of the request, communicate with the client and team, and devise a plan to meet the increased volume.

• Evaluate the current workload and capacity of the team and resources

• Assess the impact of the increased volume on the quality of service and delivery timeline

• Communicate with the client to understand the reason for the request and negotiate a feasible solution

• Collaborate with the team to...read more