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NEXA Service Service Manager Interview Questions and Answers
Updated
10 Jul 2021
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Interview Questions
- Q1. About strokes of engines, working of C.I. and S.I. engines. Good Automotive knowledge is must. How can you handle customer concern in different ways? How can yo...read more
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. About ICICI BANK and work experience Add Answer
3
Technical Round (1 Question)
- Q1. Speaking skills and listening skills. It's like versent round Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Way of Communication, listening skills are more important
I applied via Naukri.com and was interviewed in Jan 2021.
3 Interview Rounds
Interview Preparation Tips
Interview preparation tips for other job seekers - The interview was mostly process based, itil questions very straight forward questions.
Also the hike andhe band given was pretty good.
Also the hike andhe band given was pretty good.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Case Study Round
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
2
Technical Round (5 Questions)
- Q1. What is your understanding of emotional intelligence? View Answers (1)
- Q2. What is the role of technical customer service? View Answers (1)
- Q3. What is the difference between customer service and technical support? View Answers (1)
- Q4. What are technical skills in customer service? View Answers (1)
- Q5. What is customer satisfaction? View Answers (1)
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Associate interview:
- medical coding
- MATLAB
- Database Administration
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2024.
2 Interview Rounds
1
Technical Round (4 Questions)
- Q1. Electrical Maintenance Add Answer
- Q2. Customer service Add Answer
- Q3. Maintenance services Add Answer
- Q4. Rectify the error View Answers (1)
2
Technical Round (2 Questions)
- Q1. Most important things Add Answer
- Q2. Height recommended Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Electrical Maintenance
Senior Customer Service Executive Interview Questions
Teleperformance
Anonymous
posted on 29 Nov 2024
Interview experience
Good
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Basic things about your previous work experience Add Answer
- Q2. Payments domestic international kyc Add Answer
2
One-on-one Round (1 Question)
- Q1. Previous work experience View Answers (1)
Srishti Sharma
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. Why do you want in Customer Service View Answers (2)
2
One-on-one Round (2 Questions)
- Q1. What is Customer Service View Answers (2)
- Q2. Why do you want to join wipro View Answers (1)
3
Technical Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. What makes you special View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via AmbitionBox and was interviewed in Jun 2024.
3 Interview Rounds
1
Case Study Round
Resume details name, education,
2
Group Discussion Round
A problem discussion with any member
3
One-on-one Round (4 Questions)
- Q1. What is customer service View Answers (1)
- Q2. What is customer support View Answers (1)
- Q3. Different between customer support and customer service View Answers (1)
- Q4. How increase customer service View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
- customer support
Harsh Saxena
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Where do you see yourself in 5 years View Answers (1)
- Q2. Why should we hire you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Mar 2024.
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. ITIL Based questions like - principles followed. Which concepts have been applied? Add Answer
- Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes. Add Answer
2
Technical Round (3 Questions)
- Q1. Previous Experience and Challenges. Add Answer
- Q2. How are metrics tracked. View Answers (1)
- Q3. Rest all on the expectations and when can I join. Add Answer
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65%
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NEXA Service Service Manager Reviews and Ratings
based on 11 reviews
Rating in categories
|
Service Manager
29
salaries
|  ₹1.4 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
16
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Service Advisor
16
salaries
| ₹1.7 L/yr - ₹3.6 L/yr |
|
Customer Care Manager
10
salaries
| ₹2.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
8
salaries
| ₹2 L/yr - ₹2.4 L/yr |
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