Vibe Fashion Apparel Interview Questions and Answers

Handling customer complaints involves active listening, empathy, and prompt resolution.

• Listen attentively to the customer's complaint without interrupting

• Show empathy and understanding towards the customer's frustration

• Apologize for the inconvenience caused and take responsibility

• Offer a solution or propose alternatives to resolve the issue

• Follow up with the customer to ensure their satisfaction

There are numerous clauses that are auditable in IATF 16949.

• IATF 16949 is a quality management standard specifically for the automotive industry.

• It is based on ISO 9001 and includes additional requirements specific to automotive manufacturing.

• The standard consists of 10 sections, each containing multiple clauses that are auditable.

• Some of the auditable clauses include management commitment, customer focus, product realization, measurement analysis, and improvement.

• For example...read more

Control plans are used to ensure quality and efficiency in various processes.

• Preventive Control Plan: Identifies potential risks and implements measures to prevent them.

• Detective Control Plan: Focuses on detecting and correcting errors or deviations.

• Corrective Control Plan: Addresses issues that have already occurred and implements corrective actions.

• Directive Control Plan: Provides guidance and instructions for carrying out tasks.

• Concurrent Control Plan: Monitors ongoing pro...read more

The auditable clause in IATF 16949 refers to a specific requirement that can be audited for compliance.

• Auditable clauses in IATF 16949 are the specific sections or requirements that can be assessed during an audit.

• These clauses are designed to ensure that organizations meet the necessary quality management system standards.

• Examples of auditable clauses in IATF 16949 include requirements related to customer-specific requirements, product design, process control, and measuremen...read more

DFMEA stands for Design Failure Mode and Effects Analysis, while DFMA stands for Design for Manufacturability and Assembly.

• DFMEA is a systematic approach to identifying and preventing potential failure modes in a design.

• DFMEA involves analyzing each component of a design to determine potential failure modes, their effects, and the likelihood of occurrence.

• DFMA focuses on designing products that are easy to manufacture and assemble, reducing costs and improving efficiency.

• DFMA...read more

Design procedures are systematic steps followed to create a product or system.

• Design procedures involve defining requirements and constraints.

• They include brainstorming, concept development, prototyping, testing, and refining.

• Documentation of the design process is essential for future reference.

• Examples include the design procedures followed in creating a new software application or a mechanical device.