10+ Samvardhana Motherson Group Quality Engineer Interview Questions and Answers

Improving quality checking involves implementing effective quality control measures and utilizing advanced technologies.

• Establishing clear quality standards and guidelines

• Investing in advanced quality control technologies

• Providing regular training and development opportunities for quality control personnel

• Conducting regular audits and inspections to identify areas for improvement

• Encouraging collaboration and communication between quality control and other departments

• Implement...read more

Defects in rubber molding can include air bubbles, flash, incomplete cure, and warping.

• Air bubbles: trapped air pockets in the molded rubber

• Flash: excess rubber material extending from the mold

• Incomplete cure: rubber not fully cured, leading to soft spots or weakness

• Warping: distortion or bending of the molded rubber

I manage customer complaints by listening to their concerns, investigating the issue, providing solutions, and following up to ensure satisfaction.

• Listen actively to understand the customer's complaint

• Investigate the root cause of the issue

• Provide timely and effective solutions to address the complaint

• Follow up with the customer to ensure their satisfaction

• Document and analyze trends in customer complaints for continuous improvement

Quality is meeting or exceeding customer expectations through consistent and reliable performance.

• Quality is a measure of how well a product or service meets customer requirements.

• It involves meeting or exceeding customer expectations through consistent and reliable performance.

• Quality can be achieved through effective planning, control, and improvement processes.

• Examples of quality include products that are durable, reliable, and easy to use, and services that are responsive...read more

There are two main types of rubber: natural rubber and synthetic rubber.

• Natural rubber is derived from the latex of rubber trees and is used in products like tires, gloves, and footwear.

• Synthetic rubber is man-made and includes types like neoprene, nitrile, and silicone rubber.

• Each type of rubber has different properties and is used for specific applications.

SPC stands for Statistical Process Control and MSA stands for Measurement System Analysis.

• SPC is a method of quality control which uses statistical methods to monitor and control a process.

• MSA is a method used to assess the variation in measurement processes.

• SPC helps in identifying and reducing variation in a process, while MSA helps in ensuring that measurement systems are accurate and reliable.

• Examples of SPC tools include control charts and histograms, while examples of M...read more

The 7 QC tools are a set of basic quality control tools used to identify and solve quality problems.

• Check sheets

• Control charts

• Histograms

• Pareto charts

• Scatter diagrams

• Stratification

• Cause-and-effect diagrams

BOM for harness refers to the Bill of Materials for the components used in the harness assembly.

• BOM for harness includes a list of all components required for the harness assembly

• It specifies the quantity of each component needed

• BOM helps in ensuring all necessary parts are included in the assembly

• Examples of components in a harness BOM: wires, connectors, terminals, protective sleeves

QA focuses on preventing defects while QC focuses on identifying and fixing defects.

• QA is a proactive process that involves planning, designing, and executing tests to prevent defects from occurring.

• QC is a reactive process that involves identifying defects through testing and then fixing them.

• QA is focused on the entire software development life cycle while QC is focused on the testing phase.

• Examples of QA activities include requirement analysis, test planning, and test desi...read more

The 7 QC tools are a set of basic tools used for quality control and problem-solving in manufacturing and other industries.

• Check sheet: Used to collect and analyze data in a systematic manner.

• Histogram: A graphical representation of data distribution.

• Pareto chart: Helps identify the most significant factors contributing to a problem.

• Cause-and-effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.

• Scatter diagram: Shows the relationship b...read more

5S is a methodology used to organize a workplace for efficiency and effectiveness by identifying, sorting, setting in order, shining, and sustaining.

• Sort: Remove unnecessary items from the workplace.

• Set in order: Organize remaining items in a logical manner.

• Shine: Clean and inspect the workplace regularly.

• Standardize: Establish procedures and schedules to maintain the first 3 S's.

• Sustain: Maintain and improve the system over time.

• Example: Implementing 5S in a manufacturing fa...read more

ECN process stands for Engineering Change Notice process, which is used to document and track changes made to a product or process.

• ECN process is used to document and track changes made to a product or process.

• It involves creating a formal notice detailing the proposed change, including the reason for the change and its potential impact.

• The notice is then reviewed and approved by relevant stakeholders before implementation.

• ECN process helps ensure that changes are properly ev...read more