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Mobiquity Customer Support Executive Interview Questions and Answers

Updated 10 Oct 2024

Mobiquity Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via AmbitionBox and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. Why should we hire you
  • Ans. 

    I am a dedicated and experienced customer support executive with a proven track record of providing excellent service and resolving issues efficiently.

    • I have strong communication skills and can effectively interact with customers to understand their needs and concerns.

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are addressed promptly and accurately.

    • I have a positive attitude and am a...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your working experience?
Round 2 - Technical 

(1 Question)

  • Q1. Customer Support Question

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Complex sql scenarios and their results
  • Ans. 

    Complex SQL scenarios and their results

    • Using subqueries to filter data

    • Joining multiple tables with complex conditions

    • Using window functions to calculate running totals

    • Pivoting data to transform rows into columns

    • Using recursive queries to traverse hierarchical data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have strong knowledge in SQL, ETL & DWH concepts

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Coding Test 

If you are a fresher , then this is for you else almost no coding test for experienced candidates.

Round 2 - One-on-one 

(1 Question)

  • Q1. Javascript basics, Angular react general questions depends upon profile.
Round 3 - Behavioral 

(1 Question)

  • Q1. They asked general questions related to some hectic situation faced in previous company / project..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm . Clear your basics . That's it.

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Moderate difficult with business reasoning

Round 2 - Technical 

(1 Question)

  • Q1. Prior work Ex mostly and a case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Know SAS products and it's implementation use cases in detail with statistical knowledge

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

30 mins Aptitude Question

Round 2 - Coding Test 

30 mins - 3 Coding Question

Round 3 - Technical 

(2 Questions)

  • Q1. Describe Rest API
  • Ans. 

    Rest API is a set of rules and conventions for building and interacting with web services using HTTP methods.

    • Rest API stands for Representational State Transfer Application Programming Interface.

    • It uses standard HTTP methods like GET, POST, PUT, DELETE to perform CRUD operations.

    • RESTful APIs use URLs to access resources, and return data in JSON or XML format.

    • Stateless communication allows for scalability and flexibilit...

  • Answered by AI
  • Q2. What is various Response code. Diffenrence b/w 200 & 201, 400 & 403
  • Ans. 

    Response codes indicate the status of a HTTP request. 200 & 201 are success codes, while 400 & 403 are client error codes.

    • 200 - OK: Request was successful

    • 201 - Created: Request was successful and a new resource was created

    • 400 - Bad Request: The server cannot process the request due to a client error

    • 403 - Forbidden: The server understood the request, but refuses to authorize it

  • Answered by AI

Skills evaluated in this interview

Round 1 - Aptitude Test 

Math , gk, english

Round 2 - Group Discussion 

AI

Round 3 - One-on-one 

(1 Question)

  • Q1. Ai questions , java questions , coding questions
Round 4 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - none , not difficult to get into equifax
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is Tuples? How do you convert a string to a tuple?
  • Ans. 

    Tuples are immutable sequences of elements. A string can be converted to a tuple using the tuple() function.

    • Tuples are similar to lists but are immutable

    • Elements of a tuple are enclosed in parentheses ()

    • A string can be converted to a tuple using the tuple() function

    • Each character in the string becomes an element in the tuple

  • Answered by AI
  • Q2. What is Left Join? Show one Left join for 2 data frames on Python
  • Ans. 

    Left join is a type of join operation in SQL that returns all the rows from the left table and matching rows from the right table.

    • Left join is performed using the 'left join' keyword in SQL

    • In Python, left join can be performed using the 'merge' function from the pandas library

    • Syntax: pd.merge(left_dataframe, right_dataframe, how='left', on='key_column')

    • Example: pd.merge(df1, df2, how='left', on='id')

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prep the Basics of Python, as most questions are on the basics concepts.

Skills evaluated in this interview

Mobiquity Interview FAQs

How many rounds are there in Mobiquity Customer Support Executive interview?
Mobiquity interview process usually has 1 rounds. The most common rounds in the Mobiquity interview process are One-on-one Round.

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Mobiquity Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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