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Mfine

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3.6

based on 176 Reviews

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Mfine Head Customer Service Interview Questions and Answers

Updated 22 Dec 2021

Mfine Head Customer Service Interview Experiences

1 interview found

Head Customer Service Interview Questions & Answers

user image Anonymous

posted on 22 Dec 2021

I applied via Job Portal and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How automation can be used to streamline Customer service
  • Ans. 

    Automation can improve customer service by reducing response time, increasing accuracy, and providing 24/7 support.

    • Automated chatbots can handle simple queries and FAQs, freeing up human agents for more complex issues.

    • Automated ticketing systems can prioritize and route customer inquiries to the appropriate department or agent.

    • Automated feedback surveys can gather customer insights and improve service quality.

    • Automated...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and don't fake numbers

Skills evaluated in this interview

Top trending discussions

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Engineering - Software & QA
2w (edited)
a softwaretest engineer
Job Switch advice
I am a Software Engineer - QA with 3.3 years of experience in software testing and automation, specialising in Playwright, Python, and API automation. Currently, I earn 7.7 LPA and am considering a job switch. I would appreciate suggestions on a reasonable salary hike I can ask for.
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Interview questions from similar companies

Business Analyst Interview Questions & Answers

Tata 1mg user image Anonymous

posted on 12 Oct 2020

I applied via LinkedIn and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can you reduce the delivery time of the order?
  • Ans. 

    Reducing delivery time can be achieved by optimizing the supply chain, improving communication, and automating processes.

    • Analyze the supply chain and identify bottlenecks

    • Implement automation tools to streamline processes

    • Improve communication between departments and with customers

    • Use data analytics to forecast demand and plan accordingly

    • Consider outsourcing or partnering with third-party logistics providers

    • Invest in tec...

    • Answered by AI
    Add your answer
  • Q2. Questions based on Case Studies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The process consisted of two rounds. First was the business analysis kind of round which included the questions like how can you reduce the delivery time of the order? The second round was technical round where the person asked the questions on SQL and Excel

Business Analyst Interview Questions & Answers

Meesho user image Anonymous

posted on 9 May 2021

I applied via IIM Jobs and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Advance SQL Questions.
    • Add your answer
  • Q2. Multiple Approaches in the SQL questions were seen. Some unconventional SQL Syntax was also asked.
    • Add your answer
  • Q3. Metrics Driven Case studies.
    • Add your answer
  • Q4. More number of solutions were seen instead of in depth implementation of 1 solution. Good Communication skills is judged.
    • Add your answer
  • Q5. Tell me something about yourself.
  • Ans. 

    I am a highly motivated and detail-oriented Business Analyst with a strong background in data analysis and problem-solving.

    • I have a Bachelor's degree in Business Administration with a focus on analytics.

    • I have experience working with cross-functional teams to gather and analyze business requirements.

    • I am proficient in using tools such as Excel, SQL, and Tableau for data analysis and visualization.

    • I have successfully im...

    • Answered by AI
    Add your answer
  • Q6. Why quit last job.
  • Ans. 

    Seeking better growth opportunities and work-life balance.

    • Limited growth prospects in previous role

    • Lack of work-life balance

    • Desire for new challenges and learning opportunities

    • Company culture misalignment

    • Relocation or commute issues

    • Better compensation or benefits elsewhere

    • Answered by AI
    Add your answer
  • Q7. Why Meesho.
  • Ans. 

    Meesho is a leading e-commerce platform that empowers individuals to start their own online businesses.

    • Meesho provides a user-friendly platform for individuals to sell products online without any investment.

    • It offers a wide range of products from various categories, allowing sellers to cater to different customer preferences.

    • Meesho provides extensive training and support to its sellers, helping them succeed in their on...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, It's very similar to any other business analyst interview in industry.

Operations Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 22 Jun 2022

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Knowledge of excel and team handling

Interview Preparation Tips

Topics to prepare for Udaan Operations Executive interview:
  • MS Office
  • Quality Control
Interview preparation tips for other job seekers - first introduced myself and then tell him about my qualifications and work experience.

Operations Executive Interview Questions & Answers

Meesho user image Avinash Kumar

posted on 4 May 2019

Interview Questionnaire 

1 Question

  • Q1. Telephonic round regarding salary discussions and further documentations.
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude Test

Simple mathematical problems and few reasoning related questions. Total 15 questions will be there and no negative markings.

Round: Test
Experience: Manager Round

They will ask tell me about yourself, why do you leaving the previous company, regarding stability etc.

They will also ask regarding cataloging and other catalog related questions like what the mandatory things to upload catalogs of Shirt, or bedsheets etc.

Senior Executive Interview Questions & Answers

Swiggy user image Anonymous

posted on 10 Jun 2020

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
    • Add your answer
  • Q2. Basic English tests
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

Operations Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 16 Nov 2020

I applied via Walk-in and was interviewed in May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself? How many years of experience do you have? Or rather You're a fresher. What was your job profile. If you're given a certain task how would be able to handle it. Do you know advanced ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple just don't hesitate to answer even if certain things that you don't know say it no without getting nervous just maintain your body language . That's it.

Business Analyst Interview Questions & Answers

Swiggy user image Anonymous

posted on 11 May 2021

I applied via LinkedIn and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions were from SQL, Python, Statistics & Business Case Studies/Metrics in the form of 4-5 rounds.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So Key Takeaway is You have to be good with your Technical Knowledge (SQL Expert, Python, Overall Stats Knowledge) and That is not really enough. What differs a Business Analyst from other Developers/Statisticians etc. is Business acumen, Problem Solving Skills etc. To have a Business Knowledge and Understanding such that you find the problems/solutions/ Metrics and then solve them using the Technology.

Operations Executive Interview Questions & Answers

Udaan user image Madhan Kumar

posted on 29 Jul 2021

I applied via Walk-in and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Experience
    • Add your answer
  • Q2. Expected salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Good knowledge in Logistics and Operations Field

Operations Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 29 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your name and
    • Add your answer
  • Q2. Tell me your self and what do you want in future
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take responsibility and honest your work do any work with confidence
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