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Magnum Customer Service Associate Interview Questions and Answers

Updated 13 Sep 2020

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Customer Service Associate Interview Questions

user image Ankit bansal

posted on 13 Sep 2020

I applied via Walk-in and was interviewed in Mar 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to to ask you asking me this type of advice I will tell the most important thing is when you face a interviewer so you confident and replay his question. Comfortable.. and also be practiced interview when you go to interview..

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Salary details and other process
  • Q2. Interview process
2

Group Discussion Round

How to improve product

Interview Preparation Tips

Interview preparation tips for other job seekers - How to new product launch details
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Knowledge of ROI and 3P Handling
  • Q2. Knowledge on Distributor handling, KPI, Territory expansion, Retails Growth

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Myself, Previous Work Experience, how will you handle angry customer
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. About your previous organisation
  • Q3. How will you handle frustrated and irritated customer. Also if you are ready for rotational shift
3

HR Round (1 Question)

  • Q1. How soon can you join

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formals, carry resume, be well groomed, be confident
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Related to the current affairs

3

One-on-one Round (5 Questions)

  • Q1. Related to past assignments
  • Q2. The things that we used to do
  • Q3. Achivements & awards in the carrer
  • Q4. Described all the awards that i achieved
  • Q5. Areas that i worked for

Interview Preparation Tips

Topics to prepare for PepsiCo Customer Executive interview:
  • Regarding last assignments
Interview preparation tips for other job seekers - Be confident

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People are getting interviews through

based on 1 Magnum interview
WalkIn
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Magnum Customer Service Associate Salary
based on 14 salaries
₹0.8 L/yr - ₹4.3 L/yr
37% less than the average Customer Service Associate Salary in India
View more details

Magnum Customer Service Associate Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

4.1

Skill development

3.4

Work-Life balance

2.9

Salary & Benefits

3.2

Job Security

3.8

Company culture

3.3

Promotions/Appraisal

4.1

Work Satisfaction

Explore 5 Reviews and Ratings
Customer Service Associate
14 salaries
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₹0.9 L/yr - ₹4.3 L/yr

Customer Service Executive
10 salaries
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₹0.9 L/yr - ₹1.8 L/yr

C.S.A
10 salaries
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₹0.9 L/yr - ₹2.5 L/yr

BPO Executive
9 salaries
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₹0.9 L/yr - ₹2.1 L/yr

Customer Care Executive
8 salaries
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₹1 L/yr - ₹2.4 L/yr

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