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Magnum Customer Service Associate Interview Questions and Answers

Updated 13 Sep 2020

Magnum Customer Service Associate Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself..
  • Q2. Why I chose you
  • Q3. What is your weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to to ask you asking me this type of advice I will tell the most important thing is when you face a interviewer so you confident and replay his question. Comfortable.. and also be practiced interview when you go to interview..

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Salary details and other process
  • Q2. Interview process
Round 2 - Group Discussion 

How to improve product

Interview Preparation Tips

Interview preparation tips for other job seekers - How to new product launch details
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Knowledge of ROI and 3P Handling
  • Q2. Knowledge on Distributor handling, KPI, Territory expansion, Retails Growth
Round 1 - One-on-one 

(1 Question)

  • Q1. Myself, Previous Work Experience, how will you handle angry customer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. About your previous organisation
  • Q3. How will you handle frustrated and irritated customer. Also if you are ready for rotational shift
Round 3 - HR 

(1 Question)

  • Q1. How soon can you join

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formals, carry resume, be well groomed, be confident
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Related to the current affairs

Round 3 - One-on-one 

(5 Questions)

  • Q1. Related to past assignments
  • Q2. The things that we used to do
  • Q3. Achivements & awards in the carrer
  • Ans. 

    I have received multiple awards for outstanding customer service and achieving sales targets.

    • Received 'Top Performer of the Year' award for exceeding sales targets by 150% in 2019

    • Recognized with 'Customer Service Excellence' award for maintaining a 98% customer satisfaction rate

    • Achieved 'Employee of the Month' multiple times for consistently going above and beyond in serving customers

  • Answered by AI
  • Q4. Described all the awards that i achieved
  • Q5. Areas that i worked for

Interview Preparation Tips

Topics to prepare for PepsiCo Customer Executive interview:
  • Regarding last assignments
Interview preparation tips for other job seekers - Be confident

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Magnum Customer Service Associate Salary
based on 14 salaries
₹0.8 L/yr - ₹4.3 L/yr
38% less than the average Customer Service Associate Salary in India
View more details

Magnum Customer Service Associate Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

4.1

Skill development

3.4

Work-life balance

2.9

Salary

3.2

Job security

3.8

Company culture

3.3

Promotions

4.1

Work satisfaction

Explore 5 Reviews and Ratings
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14 salaries
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₹0.9 L/yr - ₹4.3 L/yr

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₹0.9 L/yr - ₹5 L/yr

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₹0.9 L/yr - ₹1.8 L/yr

BPO Executive
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₹0.9 L/yr - ₹2.1 L/yr

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₹1 L/yr - ₹2.4 L/yr

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