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Lucas Indian Service Senior Service Engineer Interview Questions and Answers

Updated 13 Feb 2025

Lucas Indian Service Senior Service Engineer Interview Experiences

2 interviews found

Senior Service Engineer Interview Questions & Answers

user image Gourab Chakraborty

posted on 13 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Common Rail, Starter Motor, Alternator?
  • Ans. 

    Common Rail is a fuel injection system used in modern diesel engines. Starter Motor is used to start the engine by turning the crankshaft. Alternator generates electricity to charge the battery and power the electrical system.

    • Common Rail is a high-pressure fuel injection system used in modern diesel engines to improve fuel efficiency and reduce emissions.

    • Starter Motor is an electric motor used to start the engine by tu...

  • Answered by AI
  • Q2. Previous experience in Sales and Service?
  • Ans. 

    Yes, I have previous experience in both Sales and Service roles.

    • Worked as a Sales Representative for 2 years, exceeding sales targets by 20%.

    • Transitioned to a Service Engineer role, providing technical support and maintenance to clients.

    • Managed a team of service technicians, ensuring timely resolution of customer issues.

    • Utilized CRM systems to track customer interactions and service requests.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What experiences do you have?
  • Ans. 

    I have over 5 years of experience in troubleshooting and resolving complex technical issues in the field of service engineering.

    • 5+ years of experience in service engineering

    • Proficient in troubleshooting and resolving technical issues

    • Skilled in handling complex problems efficiently

    • Experience in providing excellent customer service

    • Familiar with various tools and technologies used in service engineering

  • Answered by AI
  • Q3. How will you sell the many products available at our place?
  • Ans. 

    I will focus on understanding the customer's needs and recommending the most suitable products based on their requirements.

    • Listen to the customer's needs and preferences

    • Provide information on the features and benefits of each product

    • Offer personalized recommendations based on customer requirements

    • Highlight any promotions or discounts available

    • Ensure excellent customer service throughout the sales process

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. CRS releted Questions.
  • Q2. AE related Questions.
  • Q3. Basic Technical Knowledge.
Round 3 - Group Discussion 

In a group discussion, your confidence is assessed based on how you respond to others. It is also evaluated how positive you are and whether you possess the necessary technical knowledge.

Round 4 - National Head 

(2 Questions)

  • Q1. Unpredictable Questions
  • Q2. Unpredictable Questions
Round 5 - HR 

(1 Question)

  • Q1. Salary releted Questions.

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Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical knowledge about area
  • Q2. English is required as fluent
Round 3 - Aptitude Test 

Question abou TPM, OEE, six Sigma, lean manufacturing,kaizen,poka yoke etc

Round 4 - HR 

(1 Question)

  • Q1. No sales discuss the directly give you ofer with hike of 30-40%

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English
Be confident
Share only you know very well.
Short but exactly answers the required in interview stories are no one like
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do we hire you?
  • Q3. What salary did you expect
Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about your job profile? Roles Responsibilities.
  • Q2. Tell be about manufacturing process which you have been seen in your career
  • Q3. What are core tools of AIAG?
  • Ans. 

    Core tools of AIAG include FMEA, PPAP, MSA, SPC, and APQP.

    • FMEA (Failure Mode and Effects Analysis) is used to identify and prioritize potential failure modes in a process.

    • PPAP (Production Part Approval Process) is used to ensure that suppliers meet customer requirements.

    • MSA (Measurement Systems Analysis) is used to assess the quality of measurement systems.

    • SPC (Statistical Process Control) is used to monitor and contro...

  • Answered by AI
Round 4 - Technical 

(3 Questions)

  • Q1. What are yours failures?
  • Ans. 

    I have experienced failures in project deadlines, communication, and technical solutions.

    • Missed project deadlines due to underestimating tasks

    • Miscommunication with team members leading to misunderstandings

    • Implemented technical solutions that did not meet requirements

  • Answered by AI
  • Q2. What are your achievements?
  • Q3. What is heat treatment process
  • Ans. 

    Heat treatment process is a method used to alter the physical and sometimes chemical properties of a material through heating and cooling.

    • Involves heating the material to a specific temperature

    • Holding it at that temperature for a set amount of time

    • Then cooling it at a controlled rate

    • Can be used to increase hardness, improve machinability, or enhance other properties

    • Common techniques include annealing, quenching, temper

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why to choose this company
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous company better then why to move
Round 4 - One-on-one 

(1 Question)

  • Q1. You know TQM knowledge
Round 5 - One-on-one 

(1 Question)

  • Q1. What is learned from fresher to 6 years experience during period

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company. Systematic culture. Best TQM company. Happy to say this No 1 quality of the our products
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me About yourself
  • Q2. Where you see yourself in next 3 years
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me previous jobs profile
  • Q2. Tell me your previous responsibilities
  • Q3. Tell me your achievements

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Related to my current profile, lot of question related to my roles and responsibilities in my previous employer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and talk about your achievements .

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About job role and responsibility
  • Q2. About experience
  • Q3. About work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prompt
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is your phd project?
  • Q2. Do you have hardware experience?
  • Ans. 

    Yes, I have extensive hardware experience including designing, testing, and troubleshooting various components.

    • Designed hardware components for embedded systems

    • Tested hardware prototypes to ensure functionality and performance

    • Troubleshooted hardware issues to identify and resolve problems

    • Worked with various hardware interfaces such as SPI, I2C, UART

    • Experience with PCB design and layout

  • Answered by AI
  • Q3. Have you designed gate driver circuits?
  • Ans. 

    Yes, I have designed gate driver circuits for various applications.

    • Designed gate driver circuits for power electronics applications

    • Utilized MOSFETs and IGBTs in gate driver circuits

    • Implemented protection features such as overcurrent and overvoltage protection

    • Optimized gate driver circuits for high efficiency and reliability

    • Worked on gate driver circuits for motor control systems

  • Answered by AI

Skills evaluated in this interview

I applied via Company Website and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical Questions in die casting process, Quality Process, improvements
Round 2 - Technical 

(1 Question)

  • Q1. Process implementation, Quality implementation, Kaizen implementation
Round 3 - HR 

(1 Question)

  • Q1. My self background, salary discussion,

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions in about your process & should know in about yourself & ourself process which Dipartment

Lucas Indian Service Interview FAQs

How many rounds are there in Lucas Indian Service Senior Service Engineer interview?
Lucas Indian Service interview process usually has 3 rounds. The most common rounds in the Lucas Indian Service interview process are HR, Technical and Group Discussion.
What are the top questions asked in Lucas Indian Service Senior Service Engineer interview?

Some of the top questions asked at the Lucas Indian Service Senior Service Engineer interview -

  1. How will you sell the many products available at our pla...read more
  2. What is Common Rail, Starter Motor, Alternat...read more
  3. CRS releted Questio...read more

Tell us how to improve this page.

Lucas Indian Service Senior Service Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Lucas Indian Service Senior Service Engineer Salary
based on 15 salaries
₹4.1 L/yr - ₹6.7 L/yr
13% less than the average Senior Service Engineer Salary in India
View more details

Lucas Indian Service Senior Service Engineer Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

4.6

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4.6

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2.4

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3.7

Job security

4.3

Company culture

2.7

Promotions

4.0

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