i
Logelite
Filter interviews by
I applied via Indeed and was interviewed in Dec 2023. There was 1 interview round.
CX support refers to customer experience support, which focuses on providing assistance and solutions to improve customer satisfaction.
CX support involves addressing customer queries and issues in a timely and efficient manner.
It includes providing personalized assistance to enhance the overall customer experience.
CX support aims to build strong relationships with customers by understanding their needs and preferences.
...
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
Listen actively to understand the issue
Empathize with the customer's frustration
Stay calm and composed to de-escalate the situation
Apologize for the inconvenience caused
Offer solutions or alternatives to resolve the issue
Follow up with the customer to ensure satisfaction
Top trending discussions
posted on 1 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.
LAN or Local Area Network is a group of computers and devices connected together within a limited area.
LAN is used to share resources like printers, files, and internet connection within a small area like an office or a building.
It is faster and more secure than a wide area network (WAN) as it has a limited range.
Ethernet cables, Wi-Fi, and switches are commonly used to set up a LAN.
Examples of LAN include home network
posted on 9 Jun 2023
I applied via Naukri.com and was interviewed in May 2023. There were 6 interview rounds.
U get a game kind of aptitude test to clear and it’s easy to clear.
Explaining everything in detail requires thorough and comprehensive explanation of the topic.
Start by providing an overview of the topic
Break down the key components or steps involved
Provide examples or scenarios to illustrate the concept
Address any potential questions or concerns that may arise
Conclude by summarizing the main points discussed
I am comfortable analysing communications and adhering to company policies.
I have experience reviewing and interpreting company policies and procedures.
I am able to effectively communicate any concerns or questions regarding policies.
I understand the importance of following policies to maintain compliance and security.
I am detail-oriented and can identify any discrepancies in communications or policies.
posted on 13 Dec 2022
English, Numerical, Logical reasoning
posted on 1 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.
LAN or Local Area Network is a group of computers and devices connected together within a limited area.
LAN is used to share resources like printers, files, and internet connection within a small area like an office or a building.
It is faster and more secure than a wide area network (WAN) as it has a limited range.
Ethernet cables, Wi-Fi, and switches are commonly used to set up a LAN.
Examples of LAN include home network
posted on 23 Oct 2021
I was interviewed in Jan 2021.
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
SEO Executive
10
salaries
| ₹1 L/yr - ₹2 L/yr |
Content Writer
6
salaries
| ₹1.2 L/yr - ₹2 L/yr |
Full Stack Developer
5
salaries
| ₹4.8 L/yr - ₹9 L/yr |
Technical Analyst
4
salaries
| ₹2.4 L/yr - ₹2.4 L/yr |
SEO Analyst
4
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Techlogix
Infosys
TCS
Wipro