Housing.com Interview Questions and Answers

To control process rejection & customer complaints, implement quality control measures, analyze root causes, and continuously improve processes.

• Implement quality control measures such as regular inspections and audits

• Analyze root causes of process rejection and customer complaints to address underlying issues

• Implement corrective and preventive actions to prevent future occurrences

• Engage with customers to understand their feedback and improve product/service quality

• Continuousl...read more

Core Tools are a set of techniques used in quality engineering to improve processes. SPC is a statistical method used to monitor and control processes.

• Core Tools include FMEA, Control Plans, PPAP, MSA, and SPC

• SPC (Statistical Process Control) is used to monitor and control processes by analyzing data and making adjustments as needed

• SPC helps in identifying variations in processes and ensuring they are within acceptable limits

• Examples of SPC tools include control charts, histo...read more

Handle customer complaints by listening, empathizing, investigating, resolving, and following up.

• Listen to the customer's complaint without interrupting.

• Empathize with the customer's situation and show understanding.

• Investigate the root cause of the complaint to prevent future occurrences.

• Resolve the issue by offering a solution or compensation.

• Follow up with the customer to ensure their satisfaction and loyalty.

SPC stands for Statistical Process Control and FMEA stands for Failure Mode and Effects Analysis.

• SPC is a method of quality control which uses statistical methods to monitor and control a process.

• FMEA is a structured approach to identifying and prioritizing potential failure modes in a system, product, or process.

• SPC helps in detecting variations in a process, while FMEA helps in proactively identifying and addressing potential failures before they occur.

I used various gauges such as micrometers, calipers, and height gauges in my previous job as a machine operator.

• Micrometers

• Calipers

• Height gauges

Linamar company manufactures automotive components and systems in this plant.

• Manufactures automotive components such as engines, transmissions, driveline systems, and powertrain components

• Produces precision machined components for various industries

• Specializes in manufacturing aluminum die casting, iron casting, and steel forging products

Different types of camshafts include flat tappet, roller, and mushroom.

• Flat tappet camshafts have a flat surface for the lifter to ride on.

• Roller camshafts have roller bearings on the cam lobes for reduced friction.

• Mushroom camshafts have a unique shape resembling a mushroom cap.

• Other types include hydraulic, solid, and performance camshafts.

I have work experience in the mechanical engineering department.

• Worked on designing and testing mechanical components

• Collaborated with cross-functional teams to ensure project success

• Utilized CAD software for creating detailed drawings

• Participated in quality control processes to ensure product reliability