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Light & Wonder Senior Front Office Executive Interview Questions and Answers

Updated 30 Oct 2023

Light & Wonder Senior Front Office Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Your past experiences?
  • Q3. Tell me about the jobs or tasks you performed in your previous organisation?
Round 3 - HR 

(1 Question)

  • Q1. What is your salary expectation?

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Palindrome
  • Q2. Study basic coding

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?.
  • Q2. What was your previous job role ? (If you have any experience )
  • Q3. What you know about Air India ?(I was selected for Air india Customer service).
  • Q4. Talk on any subject .
  • Ans. 

    The importance of empathy in customer service

    • Empathy is the ability to understand and share the feelings of others

    • Empathy helps build trust and rapport with customers

    • Active listening and acknowledging the customer's emotions are key components of empathy

    • Empathy can turn a negative customer experience into a positive one

    • Examples of empathy in customer service include apologizing for inconveniences and offering solutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had introduced myself very clearly and I had shared previous job role with main aspects .
The main thing is that they check only communication whether it is Average or Good ...
For that they said that you will have to talk any subject ..I had selected social media and their disadvantages.
Then I was selected for Air India Customer Service Executive..
Only communication matters .

I applied via Approached by Company and was interviewed before Jul 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about qualification about experience suitable for role or not
Round 3 - Technical 

(3 Questions)

  • Q1. Oops concepts should be strong.
  • Q2. Strong knowledge with c#
  • Q3. Asp .net, MVC, web APIs, .net core .
Round 4 - Technical 

(1 Question)

  • Q1. Senior lead will take this round and deep knowledge of technology
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager round with skills and experience
Round 6 - One-on-one 

(1 Question)

  • Q1. International call one to one
Round 7 - HR 

(1 Question)

  • Q1. Final discussion for salary and all

Interview Preparation Tips

Topics to prepare for Aristocrat Technologies Software Engineer interview:
  • OOPS
  • C#.Net
  • ASP.Net
  • ASP.Net MVC
  • Web Api
  • .Net Core
Interview preparation tips for other job seekers - Technical should be strong .
Oops concepts must be clear .
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Basic coding test like palindrome, series,arrays

Round 3 - One-on-one 

(1 Question)

  • Q1. Logical questions,puzzle, behavioural round, introduction

Interview Questionnaire 

1 Question

  • Q1. Leetcode medium questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare top leetcode questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Self introduction
  • Q2. What do you know about this company
Round 2 - Technical 

(1 Question)

  • Q1. Gameing process
Round 3 - HR 

(1 Question)

  • Q1. About your background verification

Interview Preparation Tips

Topics to prepare for Electronic Arts Customer Care Executive interview:
  • Games
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Excellent quality of questions were asked

Round 3 - One-on-one 

(3 Questions)

  • Q1. How to deal with a frustrating customer?
  • Ans. 

    Stay calm, listen actively, empathize, offer solutions, seek help if needed.

    • Stay calm and composed to avoid escalating the situation.

    • Listen actively to understand the customer's concerns and frustrations.

    • Empathize with the customer by acknowledging their feelings.

    • Offer solutions or alternatives to address the customer's issue.

    • Seek help from a supervisor or colleague if needed to resolve the situation effectively.

  • Answered by AI
  • Q2. Why would a customer gets frustrated?
  • Ans. 

    Customers can get frustrated due to various reasons such as long wait times, unhelpful responses, unresolved issues, and lack of communication.

    • Long wait times for assistance or resolution

    • Unhelpful or uninformed customer service representatives

    • Unresolved issues or repeated problems

    • Lack of communication or updates on the status of their concern

  • Answered by AI
  • Q3. How to handle customers
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand their concerns

    • Show empathy and validate their feelings

    • Stay calm and patient, even in difficult situations

    • Communicate clearly and provide solutions or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Coding Test 

General coding questions

Round 2 - Technical 

(1 Question)

  • Q1. Related technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Mid level company, salary is not upto market. Rest is fine.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Polymorphism in C++
  • Ans. 

    Polymorphism in C++ allows objects of different classes to be treated as objects of a common superclass.

    • Polymorphism is achieved through function overloading and virtual functions.

    • Function overloading allows multiple functions with the same name but different parameters.

    • Virtual functions are functions in a base class that are overridden in derived classes.

    • Example: Animal class with virtual function 'makeSound', Cat and

  • Answered by AI
  • Q2. Standard template library in C++
  • Ans. 

    STL in C++ provides reusable algorithms and data structures for efficient programming.

    • STL includes containers like vector, list, map, algorithms like sort, find, and iterators.

    • Example: vector v = {1, 2, 3}; sort(v.begin(), v.end());

    • STL saves time by providing pre-implemented solutions for common programming tasks.

  • Answered by AI
  • Q3. Design Patterns in C++
  • Ans. 

    Design patterns in C++ are reusable solutions to common problems in software design.

    • Design patterns help in creating flexible, maintainable, and scalable code.

    • Examples of design patterns in C++ include Singleton, Factory, Observer, and Strategy.

    • Each design pattern has a specific purpose and can be applied in different scenarios.

    • Understanding design patterns can improve code quality and efficiency in software developmen

  • Answered by AI

Skills evaluated in this interview

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Light & Wonder Interview FAQs

How many rounds are there in Light & Wonder Senior Front Office Executive interview?
Light & Wonder interview process usually has 3 rounds. The most common rounds in the Light & Wonder interview process are Resume Shortlist, One-on-one Round and HR.

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Light & Wonder Senior Front Office Executive Interview Process

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Interview experience

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Average
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