How to handle customer issue
Handling customer issues involves active listening, empathy, and finding a satisfactory solution.
Listen attentively to the customer's concern
Show empathy and understanding towards the customer
Apologiz...read more
Being politely to solve customer issues if customer will souted without reason you should take immediate action like tell him it's not my company fault if I grantee than I return your frame or glasses...read more
Identify the problem to solve costomer isses if customer will shouted without reason you should take immediate action Like tell him it's not my company faltu if I grentee than I return your frame of g...read more
Being politely to solve customer issues if customer will souted without reason you should take immediate action like tell him it's not my company fault if I grantee than I return your frame or glasses...read more
Identify the problem the first thing to do in the case of a complaint is identify Listen carefully to the personal who is angry and respond to the customer quickly handle .
Listen to the complaint. Thank the customer for bringing the matter to your attention.
1st tell the customer to sorry than I will talk the customer than clear the problem.
If it’s our fault first apologies for mistake and make sure him that it will not been repeated again ..
Listen clear about customer problem
Listen customer problem & help them
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