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Kotak Mahindra Prime

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10+ Deloitte Interview Questions and Answers

Updated 3 Jan 2025

Q1. What method will be using to cover the customer the previous finance.

Ans.

I will use a consultative approach to understand their previous finance and offer tailored solutions.

  • Ask open-ended questions to understand their previous finance

  • Listen actively to their responses and concerns

  • Offer tailored solutions based on their specific needs

  • Provide clear and concise explanations of the solutions

  • Follow up to ensure their satisfaction

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Q2. How much files i do per month about collection

Ans.

I handle an average of 50 collection files per month.

  • On average, I handle 50 collection files per month.

  • The number of files may vary depending on the month and client needs.

  • I prioritize timely and accurate collection of debts.

  • I maintain detailed records of all collection activities.

  • Examples of files include credit card debts, medical bills, and utility bills.

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Q3. what is two wheeler sales

Ans.

Two wheeler sales refers to the sales of motorcycles, scooters, and other two-wheeled vehicles.

  • Two wheeler sales include motorcycles, scooters, mopeds, and other similar vehicles.

  • It is a segment of the automotive industry that focuses on two-wheeled vehicles.

  • Two wheeler sales are influenced by factors such as fuel efficiency, affordability, and style.

  • Popular two wheeler brands include Honda, Yamaha, Suzuki, and Harley-Davidson.

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Q4. whats is type of sales

Ans.

Types of sales include direct sales, indirect sales, inside sales, outside sales, and online sales.

  • Direct sales involve selling products or services directly to customers, such as door-to-door sales.

  • Indirect sales involve selling products or services through intermediaries, such as wholesalers or retailers.

  • Inside sales refer to sales made remotely, typically over the phone or through online channels.

  • Outside sales involve face-to-face interactions with customers, often in thei...read more

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Q5. Do you have any knowledge of demat account opening

Ans.

Yes, I have knowledge of demat account opening.

  • I am familiar with the process of opening a demat account.

  • I understand the importance of demat accounts in the financial market.

  • I have knowledge of the required documents and procedures for demat account opening.

  • I am aware of the benefits and features of demat accounts.

  • I can explain the difference between a demat account and a trading account.

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Q6. Communicate with clients application process

Ans.

Communicating with clients about the application process involves clear and timely updates, answering questions, and providing support.

  • Provide clear instructions on how to apply

  • Update clients on the status of their application regularly

  • Be available to answer any questions or concerns

  • Offer support and guidance throughout the process

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Q7. What you know about mutual fund

Ans.

A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.

  • Mutual funds are managed by professional fund managers.

  • Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

  • Mutual funds offer diversification, as they invest in a variety of stocks, bonds, or other securities.

  • They provide an opportunity for small investors to access professionally managed portfolios...read more

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Q8. Share your knowledge in indirect taxation

Ans.

Indirect taxation refers to taxes levied on goods and services rather than on income or profits.

  • Indirect taxes are usually included in the price of the goods or services and are paid by the end consumer.

  • Examples of indirect taxes include sales tax, excise tax, value-added tax (VAT), and customs duty.

  • Indirect taxes are often used by governments to raise revenue and to discourage the consumption of certain goods, such as tobacco and alcohol.

  • Businesses must comply with indirect ...read more

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Q9. Share Field experience

Ans.

I have 5 years of field experience as a Collections Manager.

  • Managed a team of 10 collectors and achieved a 20% increase in collections within the first year.

  • Implemented new strategies to improve collection efficiency, resulting in a 15% reduction in delinquent accounts.

  • Developed and maintained relationships with clients, negotiating payment plans and resolving disputes.

  • Utilized data analysis to identify trends and implement targeted collection efforts.

  • Trained and mentored new...read more

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Q10. Any knowledge of bank

Ans.

Yes, I have knowledge of banks including services offered, account types, and basic banking procedures.

  • Familiar with various banking services such as savings accounts, checking accounts, loans, and credit cards

  • Understand basic banking procedures like deposits, withdrawals, and transfers

  • Knowledge of bank products like certificates of deposit (CDs) and money market accounts

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