Kotak Mahindra Prime
10+ Deloitte Interview Questions and Answers
Q1. What method will be using to cover the customer the previous finance.
I will use a consultative approach to understand their previous finance and offer tailored solutions.
Ask open-ended questions to understand their previous finance
Listen actively to their responses and concerns
Offer tailored solutions based on their specific needs
Provide clear and concise explanations of the solutions
Follow up to ensure their satisfaction
Q2. How much files i do per month about collection
I handle an average of 50 collection files per month.
On average, I handle 50 collection files per month.
The number of files may vary depending on the month and client needs.
I prioritize timely and accurate collection of debts.
I maintain detailed records of all collection activities.
Examples of files include credit card debts, medical bills, and utility bills.
Q3. what is two wheeler sales
Two wheeler sales refers to the sales of motorcycles, scooters, and other two-wheeled vehicles.
Two wheeler sales include motorcycles, scooters, mopeds, and other similar vehicles.
It is a segment of the automotive industry that focuses on two-wheeled vehicles.
Two wheeler sales are influenced by factors such as fuel efficiency, affordability, and style.
Popular two wheeler brands include Honda, Yamaha, Suzuki, and Harley-Davidson.
Q4. whats is type of sales
Types of sales include direct sales, indirect sales, inside sales, outside sales, and online sales.
Direct sales involve selling products or services directly to customers, such as door-to-door sales.
Indirect sales involve selling products or services through intermediaries, such as wholesalers or retailers.
Inside sales refer to sales made remotely, typically over the phone or through online channels.
Outside sales involve face-to-face interactions with customers, often in thei...read more
Q5. Do you have any knowledge of demat account opening
Yes, I have knowledge of demat account opening.
I am familiar with the process of opening a demat account.
I understand the importance of demat accounts in the financial market.
I have knowledge of the required documents and procedures for demat account opening.
I am aware of the benefits and features of demat accounts.
I can explain the difference between a demat account and a trading account.
Q6. Communicate with clients application process
Communicating with clients about the application process involves clear and timely updates, answering questions, and providing support.
Provide clear instructions on how to apply
Update clients on the status of their application regularly
Be available to answer any questions or concerns
Offer support and guidance throughout the process
Q7. What you know about mutual fund
A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.
Mutual funds are managed by professional fund managers.
Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.
Mutual funds offer diversification, as they invest in a variety of stocks, bonds, or other securities.
They provide an opportunity for small investors to access professionally managed portfolios...read more
Q8. Share your knowledge in indirect taxation
Indirect taxation refers to taxes levied on goods and services rather than on income or profits.
Indirect taxes are usually included in the price of the goods or services and are paid by the end consumer.
Examples of indirect taxes include sales tax, excise tax, value-added tax (VAT), and customs duty.
Indirect taxes are often used by governments to raise revenue and to discourage the consumption of certain goods, such as tobacco and alcohol.
Businesses must comply with indirect ...read more
Q9. Share Field experience
I have 5 years of field experience as a Collections Manager.
Managed a team of 10 collectors and achieved a 20% increase in collections within the first year.
Implemented new strategies to improve collection efficiency, resulting in a 15% reduction in delinquent accounts.
Developed and maintained relationships with clients, negotiating payment plans and resolving disputes.
Utilized data analysis to identify trends and implement targeted collection efforts.
Trained and mentored new...read more
Q10. Any knowledge of bank
Yes, I have knowledge of banks including services offered, account types, and basic banking procedures.
Familiar with various banking services such as savings accounts, checking accounts, loans, and credit cards
Understand basic banking procedures like deposits, withdrawals, and transfers
Knowledge of bank products like certificates of deposit (CDs) and money market accounts
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