KHIMS - Kanpur Heart Institute & Multispecialty Hospital Product Manager Interview Questions and Answers

Hello, please introduce yourself.
[Please note that I stands for Interviewer and C stands for Candidate]

C- Answered the already crafted answer mentioning my educational background, work experience, projects handled and few hobbies.

I- What is scrum & agile? (Was asked this as I have a relevant background in agile development) How is this different from the normal processes?

C- Talked about the iterative cycles and the ability to deliver faster and accommodating changes in a repetitive manner.

I linked this to one of their leadership principles of customer obsession and said we could cater to customer requirements better and help in satisfying their demands better.

I- Mention a few use cases you wrote for your team? How did you finalize the required use cases? Explain in detail the entire research process & findings?

C- Spoke about client interactions, prototype development, testing processes and multiple stage evolution process which goes into writing and finalizing the use cases. Note: The interviewers were more interested in judging how confident and thorough you were with the processes.

Will talk about the cases now.

I- There has been an increase in the volume of the merchandise being returned from one of the locations. Please select one of the categories you frequently shop in and identify the problem which could lead to it?

C- Talked about incorrect deliveries, wrong look and feel, size issues, sabotage.

I- Prepare an itinerary to Venice in INR 75000.

C- This was a very small budget. So I had to accordingly plan all the necessities like visa, accommodation, food, etc. Note: They were trying to look at how well you schedule and deal with scarce resources.

I- Do you have a rough understanding of the backend supply chain of Amazon. Was given a case to identify the last-mile delivery process. How that could be improved in the coming times. Perspective with respect to Indian markets and supply chain.

C- Tried using the supply chain of Amazon to pinpoint on the nodes which could be a problem. Spoke mainly about tech integrations to resolve the last-mile delivery problems.

Q1. A single round interview which was for around 40 minutes was conducted. As I worked at Samsung in IT field earlier, the interview was all work ex driven. A product case was asked related to voice assista...read more
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My good study

Q1. What do you understand by NFRs?
Ans. 
NFRs stand for Non-Functional Requirements, which are criteria that specify how a system should behave, rather than what it should do.
• NFRs define the quality attributes of a system, such as performance, security, usability, and scalability.

• They are often related to the user experience and overall satisfaction with the product.

• Examples of NFRs include response time, availability, reliability, and compliance with industr
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Q2. How would you deal with requirements being presented to you?
Ans. 
I would carefully analyze and prioritize the requirements, communicate with stakeholders, and create a detailed plan for implementation.
• Analyze the requirements to understand the scope and impact on the product

• Prioritize the requirements based on business goals and user needs

• Communicate with stakeholders to gather feedback and ensure alignment

• Create a detailed plan for implementation, including timelines and resources

• I...read more
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Q3. How do you usually conduct product discovery?
Ans. 
I conduct product discovery through user research, market analysis, competitor analysis, and prototyping.
• Conduct user interviews to understand needs and pain points

• Analyze market trends and customer feedback

• Research competitors to identify gaps and opportunities

• Create prototypes to test and validate ideas
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There was an assignment that needed to be done and presented infront of panel.

Q1. In general HR questions were asked during this round by the team.
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Q1. Technical round was done here and manager was involved.
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Q1. Time : 20-25 minutes Work ex related Qs.
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Q2. What difficulties did you face in implementing XYZ project?
Ans. 
We faced challenges in aligning stakeholder expectations and managing technical dependencies.
• Aligning stakeholder expectations was difficult due to conflicting priorities and limited resources.

• Managing technical dependencies was challenging as we had to coordinate with multiple teams and vendors.

• We also faced unexpected delays due to unforeseen issues with third-party integrations.

• To overcome these difficulties, we est...read more
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Q3. What were the new ideas you suggested and how you went about them .
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Q1. There are three jars. One containing green balls, second containing red balls, third containing both red and green balls. Each jar is wrongly labeled. In how many attempts by withdrawing a ball can you c...read more
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Q1. Conversation around CV and HR. Lots of questions about Liberal Arts ,travelling, current affairs in the Middle East. One product improvement question and a couple of questions on Amazon principles.
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Q1. Program Manager (AWS) Duration: 1.5 hours 1.Only HR answers based on the 14 Amazon principles. 2. Knowledge of the company products and concepts like AI, IoT, AR, VR and ML appreciated.
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Q1. Program Manager Duration: 1 hour Only HR answers based on the 14 Amazon principles.
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Q1. Share your work experience.
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Q2. How do you Segment on the basis of customer data?
Ans. 
Segmentation based on customer data involves grouping customers with similar characteristics or behaviors.
• Identify relevant customer data such as demographics, purchase history, and website behavior

• Analyze the data to identify patterns and similarities among customers

• Create segments based on the identified patterns, such as high spenders or frequent visitors

• Tailor marketing and product strategies to each segment to imp...read more
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Q3. How is segmentation brought about? Can you explain?
Ans. 
Segmentation is the process of dividing a market into smaller groups of consumers with similar needs or characteristics.
• Segmentation is done based on various factors such as demographics, psychographics, behavior, and geography.

• It helps in identifying the target audience and creating a marketing strategy that caters to their specific needs.

• For example, a company may segment its market based on age, income, and lifestyl...read more
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Q4. Give an evaluation of metrics before and after.
Ans. 
Metrics evaluation involves comparing data before and after a change to determine its impact.
• Metrics should be clearly defined and relevant to the change being made

• Data should be collected consistently and accurately

• Comparisons should be made over a significant period of time to account for any seasonal or cyclical trends

• Metrics should be analyzed in context to understand the full picture

• Examples include comparing webs...read more
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Q1. Share your work experience with special emphasis on the statistical techniques used to build data models and algorithms.
Ans. 
I have experience building data models and algorithms using statistical techniques.
• I have used regression analysis to predict customer behavior and optimize pricing strategies.

• I have also used clustering algorithms to segment customers based on their purchasing patterns.

• In addition, I have experience with decision trees and random forests for classification tasks.

• I have worked with both supervised and unsupervised lear...read more
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