Kapish Jewels Retail Sales Officer Interview Questions and Answers for Freshers

Q1. Introduction self
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Q2. Product knowledge
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Q1. Ap kiske thru aye ho.
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Q2. Nothin.
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Q1. Market knowledge
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Q2. Like marketing
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Like comunication skill

Q1. Gold and diamond related
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Q2. What is your experience
Ans. 
I have 5 years of experience in marketing, including creating and implementing marketing strategies, conducting market research, and managing social media campaigns.
• Developed and executed marketing campaigns to increase brand awareness and drive sales

• Conducted market research to identify target demographics and consumer trends

• Managed social media platforms to engage with customers and promote products

• Collaborated with ...read more
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Q1. What is your total number of years of working experience?
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I have 5 years of working experience in retail sales.
• 5 years of experience in retail sales

• Strong understanding of customer needs and sales techniques

• Proven track record of meeting and exceeding sales targets
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Q2. Family married status persnol
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Q1. About previous experience
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Q1. Communication and previous experiance
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Q1. Tell me about. Something
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Q2. About your last experience
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Q3. How to deals customer
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Dealing with customers requires active listening, empathy, and effective communication.
• Listen actively to understand their needs and concerns

• Show empathy and understanding towards their situation

• Communicate effectively and clearly to provide solutions

• Build rapport and trust through positive interactions

• Follow up to ensure customer satisfaction
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Q1. About self introduction and issues you face with customers in various situations
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Q1. About self introduction and issues you face with customers
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Q1. Salary package and the location
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Its easy to get through the aptitude test

In this round they ask only one question to every candidate and each of them need to answer it. The question was why are you selecting sales profile

Q1. In this they ask few questions following self introduction. They asked marketing related questions and also about the company
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Q1. Im this round the interviewer was Regional Manager of chennai and he asked about my internship experience and self introduction
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Q1. In this round the interviewer asked why i wanted to join the company
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Q1. Personal Details
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Q2. Product knowledge
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Q3. Calculations and final value
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Q4. Salary expectation
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Q5. What is gold, what is diamond, what is the purity of 22ct,and,24ct
Ans. 
Gold is a precious metal, while diamonds are gemstones. Purity is measured in carats, with 24ct being pure gold.
• Gold is a malleable and ductile metal, often used in jewelry and electronics.

• Diamonds are carbon-based gemstones known for their brilliance and hardness.

• 22ct gold contains 91.67% gold and 8.33% other metals, making it durable yet valuable.

• 24ct gold is considered pure gold, containing 99.99% gold, ideal for in
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Q6. What you know about kalyan jewellers
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Kalyan Jewellers is a leading Indian jewelry brand known for its exquisite designs and quality craftsmanship.
• Founded in 1993, Kalyan Jewellers has grown to become one of India's largest jewelry retailers.

• The brand offers a wide range of products, including gold, diamond, and platinum jewelry.

• Kalyan Jewellers operates over 150 showrooms across India and the Middle East.

• They emphasize quality and authenticity, sourcing g...read more
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Q7. How to calculate old gold value
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Calculating old gold value involves assessing purity, weight, and current market price.
• Determine the weight of the gold item in grams.

• Check the purity of the gold (e.g., 24K, 18K). For example, 18K gold is 75% pure.

• Find the current market price of gold per gram.

• Use the formula: (Weight in grams) x (Purity percentage) x (Current price per gram).

• Example: For 10 grams of 18K gold with a market price of $60/gram: 10g x 0.7
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Q8. Company exchange policy and cash back polacy
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Q9. Precious stones names
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Q10. Precious stones exchange policy
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Q11. Diamond C,S and cuttings
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Q12. Diamond certifications labs
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Q13. What is the difference between CT and KT
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Q14. How many cents per carret
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The question likely refers to pricing in the jewelry industry, specifically for gemstones measured in carats.
• Carat weight affects the price of gemstones; higher carats typically mean higher costs.

• For example, a 1-carat diamond may cost significantly more per carat than a 2-carat diamond due to rarity.

• Pricing can vary widely based on quality factors like cut, clarity, and color.

• Market demand also influences cents per ca
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Q15. How many grams per carret
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A carat is a unit of weight for gemstones and pearls, equivalent to 200 milligrams or 0.2 grams.
• 1 carat = 200 milligrams (mg) or 0.2 grams.

• Commonly used in the jewelry industry to measure the weight of diamonds and other gemstones.

• For example, a 1.5 carat diamond weighs 300 mg or 0.3 grams.

• The term 'carat' is derived from the carob seeds historically used as balance scales.
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Q16. How many cuts 1 diamond
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Q17. Which type of gold use of diamond ornament making
Ans. 
Gold is the primary metal used in diamond ornament making, valued for its beauty and durability.
• 18K Gold: Contains 75% gold, popular for its balance of purity and strength.

• 14K Gold: Contains 58.3% gold, more durable and affordable, commonly used in everyday jewelry.

• White Gold: Alloyed with metals like palladium or nickel, offers a modern look for diamond settings.

• Rose Gold: Contains copper, giving a pink hue, increasin
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